How to get my Ipad out of Activation mode?

Question

How to get my Ipad out of Activation mode?

So I was 12 when I first signed up a icloud for this Ipad. I have since then (6 years ago) have chsnged my email address. It is asking me for my original email and password that I set the ipad up with. Do I tame that to someone because I do not know my email or password.Is there a way I can grt sround it myself.

Posted on Dec 13, 2017 8:04 PM

Reply

Answer 1

stuartjash

Level 4

1,482 points

Dec 13, 2017 8:09 PM in response to Community User

You can try to change that Apple ID password at: appleid.apple.com. This would be relatively straightforward if you know/remember your Security Questions. Go to the site, and press Forgot Password.

If not, the best thing you can do is contact Apple. Reason is, it is locked because Find my iPad is on, and Apple would then "suspect it is stolen" if you did not know the password. If you have to contact Apple, call 1-800-MY-APPLE.

Hope that helps!

Reply