Downloaded ETRECHECK
Please see the report
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-14 19:56:04
Download EtreCheck from https://etrecheck.com
Runtime: 9:43
Performance: Below Average
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Other problem
Description:
App Store Blank screen
Safari Blank Screen
Firefox not working
Works with Incognito Browser
Works with Chrome
All happen after Recent High Sierra upgrade
Hardware Information: ⓘ
iMac (27-inch, Mid 2011)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 (i5-2500S) CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
4 GB DDR3 1333 MHz ok
BANK 1/DIMM0
4 GB DDR3 1333 MHz ok
BANK 0/DIMM1
4 GB DDR3 1333 MHz ok
BANK 1/DIMM1
4 GB DDR3 1333 MHz ok
Handoff/Airdrop2: not supported
Wireless:
en1: 802.11 a/b/g/n
iCloud Quota: 1.47 TB available
iCloud Status: 4 pending files
Video Information: ⓘ
Intel HD Graphics 3000 - VRAM: 512 MB
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
Disk Information: ⓘ
ST31000528AS disk0: (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) /
[Startup]: 999.35 GB (18.72 GB free)
(disk0s3) <not mounted>
[Recovery]: 650 MB
HL-DT-STDVDRW
GA32N
()
USB Information: ⓘ
USB20Bus
hub_device
Western Digital My Passport 0748
My Passport 0748 disk2: (2 TB)
EFI (disk2s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB
Mani's Time Machine Backups (disk2s2 - Journaled HFS+) /Volumes/Mani's Time Machine Backups : 2.00 TB (22.30 GB free)
Western Digital Elements 1023
Elements 1023 disk1: (1 TB)
MANI'S 1TB (disk1s1 - MS-DOS FAT32) /Volumes/MANI'S 1TB : 1.00 TB (91.64 GB free)
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
USB20Bus
Apple Inc. FaceTime HD Camera (Built-in)
hub_device
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Virtual disks: ⓘ
Flash Player (disk3s2 - HFS+) /private/var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/FPInstallMountPoint : Size unknown
Physical disk: Disk Image Size unknown
System Software: ⓘ
macOS High Sierra
10.13.2 (17C88) - Time since boot: about 2 days
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Application Support/LogMeIn/drivers
[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.6087) [Lookup]
/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (101.6.7 - SDK 10.9) [Lookup]
[loaded] com.kairos.driver.DuetDisplay (2.0.0 - SDK 10.12) [Lookup]
System Launch Agents: ⓘ
[not loaded] 10 Apple tasks
[loaded] 160 Apple tasks
[running] 120 Apple tasks
System Launch Daemons: ⓘ
[failed] com.apple.updateEFIDesktopPicture-apfs.plist (Apple, Inc. - installed 2017-12-02)
[not loaded] 34 Apple tasks
[loaded] 173 Apple tasks
[running] 124 Apple tasks
Launch Agents: ⓘ
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-02-15) [Lookup]
[running] com.brother.LOGINserver.plist (? a1772de2 eb1f5433 - installed 2011-07-24) [Lookup]
[running] com.logmein.logmeingui.plist (LogMeIn, Inc. - installed 2016-03-23) [Lookup]
[loaded] com.logmein.logmeinguiagent.plist (LogMeIn, Inc. - installed 2016-03-23) [Lookup]
[not loaded] com.logmein.logmeinguiagentatlogin.plist (LogMeIn, Inc. - installed 2016-03-23) [Lookup]
Launch Daemons: ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-02-15) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-02-15) [Lookup]
[loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-11-28) [Lookup]
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-27)
[not loaded] com.logmein.logmeinserver.plist (LogMeIn, Inc. - installed 2016-03-23) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e 8b29c3ef - installed 2012-04-02) [Lookup]
User Launch Agents: ⓘ
[failed] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-09-24) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
User Login Items: ⓘ
AirPrintDaemon Application
(~/Library/PreferencePanes/AirPrintActivatorPrefs.prefPane/Contents/Resources/Ai rPrintDaemon.app)
LaunchAtLoginHelper SMLoginItem - Hidden (Apple, Inc. - installed 2017-11-07)
(/Applications/CleanMyDrive 2.app/Contents/Library/LoginItems/LaunchAtLoginHelper.app)
EvernoteHelper SMLoginItem - Hidden (Apple, Inc. - installed 2016-09-17)
(/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
Internet Plug-ins: ⓘ
Flip4Mac WMV Plugin: 3.2.0.16
(installed 2013-05-27) [Lookup]
FlashPlayer-10.6: 28.0.0.126 (installed 2017-12-13) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-12-09)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-01) [Lookup]
AdobePDFViewer: 18.009.20050 (installed 2017-12-01) [Lookup]
Flash Player: 28.0.0.126 (installed 2017-12-13) [Lookup]
JavaAppletPlugin: 15.0.1 (installed 2012-07-31) Check version
LogMeIn: 1.0.935 (installed 2013-03-13) [Lookup]
LogMeInSafari32: 1.0.935 (installed 2013-03-13) [Lookup]
SharePointBrowserPlugin: 14.7.7 (installed 2017-11-09) [Lookup]
iPhotoPhotocast: 7.0 (installed 2013-04-17)
User internet Plug-ins: ⓘ
OctoshapeWeb: 1.0 (installed 2017-03-23) [Lookup]
Google Earth Web Plug-in: 7.1 (installed 2013-10-08) [Lookup]
3rd Party Preference Panes: ⓘ
AirPrintActivatorPrefs (installed 2012-05-25) [Lookup]
RCDefaultApp (installed 2009-09-20) [Lookup]
Flash Player (installed 2017-11-28) [Lookup]
Flip4Mac WMV (installed 2013-03-30) [Lookup]
Time Machine: ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 980.62 GB
Destinations:
Mani's Time Machine Backups [Local]
Total size: 2.00 TB
Total number of backups: 91
Oldest backup: 20/04/15, 2:19 PM
Last backup: 14/12/17, 6:39 PM
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 980.62 GB X 3)
Top Processes by CPU: ⓘ
12%
Photos
7%
Finder
6%
WindowServer
2%
kernel_task
1%
sandboxd
Top Processes by Memory: ⓘ
2.35 GB
Photos
1.29 GB
kernel_task
473 MB Incognito 2
432 MB spindump
324 MB firefox
Top Processes by Network Use: ⓘ
Input Output Process name
23 MB 2 MB mDNSResponder
17 MB 25 KB firefox
12 KB 8 MB nsurlsessiond
314 KB 93 KB apsd
56 KB 142 KB usbmuxd
Top Processes by Energy Use: ⓘ
13.08 Photos
9.30 Finder
7.08 WindowServer
2.00 parentalcontrolsd
Virtual Memory Information: ⓘ
4.43 GB
Available RAM
17 MB Free RAM
11.57 GB
Used RAM
4.41 GB
Cached files
898 MB Swap Used
Software installs (last 30 days): ⓘ
Adobe Flash Player:
(installed 2017-11-15)
Adobe Acrobat Reader DC (18.009.20044):
(installed 2017-11-15)
Adobe Acrobat Reader DC (18.009.20050):
(installed 2017-12-01)
SmartConverter: 2.4.0 (installed 2017-12-12)
Adobe Flash Player:
(installed 2017-12-13)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events): ⓘ
2017-12-14 19:06:49 Firefox.app Crash [Open]
2017-12-14 18:46:00 Safari.app Crash [Open]
2017-12-13 19:38:54 Incognito 2.app High CPU use [Open] [Details]
2017-12-13 18:41:56 signpost_reporter High CPU use [Open] [Details]
2017-12-13 03:26:16 Dock.app Crash [Open]
2017-12-12 18:49:27 Finder.app Crash [Open]
Cause: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[TColumnGroupHeaderCellView setIconImage:]: unrecognized selector sent to instance 0x60000019f480'
abort() called
terminating with uncaught exception of type NSException
2017-12-12 10:50:57 Kernel Panic [Open] [Details]
3rd Party Kernel Extensions:
com.Cycling74.driver.Soundflower 101.6.7
com.kairos.driver.DuetDisplay 2
com.logmein.driver.LogMeInSoundDriver 4.1.60f87
2017-12-12 10:49:27 Last shutdown cause: 0 - Power loss
Files deleted by EtreCheck: ⓘ
2017-12-14 19:41:57 - ~/Library/LaunchAgents/com.unionsoftwareonline.AppMonitor.plist - Unknown
2017-12-14 19:42:20 - ~/Library/LaunchAgents/com.appbox.AppBox.plist - Unknown
2017-12-14 19:43:09 - /Library/LaunchAgents/com.logmein.LMILaunchAgentFixer.plist - Unknown
2017-12-14 19:43:09 - /Library/LaunchDaemons/com.logmein.raupdate.plist - Unknown
