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Question: tones did not transfer to new phone

I just got a new iPhone and after very frustrating work to get all the info from the old phone to the new one, my ring tones (I created not bought) did not transfer to the new phone.


How can I get those tones to the new phone.


I have to turn in the old phone tomorrow for trade in so I need to accomplish this very soon!

iMac, macOS High Sierra (10.13.2), 2.7 GHz, 8 GB, 5 external drives

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Thanks for the link to where the tones "hide"


Drag/drop and drag/drop into iTunes and now on the new phone

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Dec 13, 2017 10:10 PM in response to Derryl S In response to Derryl S

Your old iPhone does not serve as the repository for your tones, or music, or anything else. iTunes (on your computer) does.


So get those ringtones backed up from your old iPhone to iTunes. Then see "Move ringtones from iTunes to your iPhone..." here:

Use tones and ringtones on your iPhone, iPad, or iPod touch - Apple Support


Be certain you are using iTunes 12.7 or later, as this is required to communicate to iOS 11 or later.

Dec 13, 2017 10:10 PM

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Question: tones did not transfer to new phone