Visual voicemail freezing
Bought a new iPhone X and the visual voicemail function receives messages and shows them, but won’t play them or allow me to hear my outgoing message. Any thoughts ?
User profile for user:
chuck_3rd
User level:
Community Specialist
Hi Iain Armitage,
Thanks for reaching out in Apple Support Communities. I understand that you're having trouble playing Visual Voicemail messages and you're unable to play the outgoing message you have recorded. I know Visual Voicemail is an important feature to use and I'd like to help. I'd recommend following the steps below:
Let me know what you find.
Best Regards.
Thanks for reaching out in Apple Support Communities. I understand that you're having trouble playing Visual Voicemail messages and you're unable to play the outgoing message you have recorded. I know Visual Voicemail is an important feature to use and I'd like to help. I'd recommend following the steps below:
Set up Visual Voicemail on your iPhoneCheck your Visual Voicemail after each step:
- Try to call someone to check your cellular network connection.
- Make sure that you set up your voicemail. To check, dial your phone number from your iPhone.
- Call your iPhone from another phone and try to leave yourself a voicemail.
- Go to Settings > General > Reset and tap Reset Network Settings.
Let me know what you find.
Best Regards.
