Related Article

About payment card authorization holds from the App Store or iTunes Store

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: I have an unauthorized charge on my account

I recently bough the iPhone X, and I got charged correctly for it, but 2 days later I have gotten a second charge of almost the same price (it is a few bucks less, probably due to currency exchange fluctuation because I paid in euros) but I dindn´t make a second order, and in my account only 1 order appears.

What can I do to get this shorted out if I´m out of the EEUU and can´t phone customer support?

Thanks.

iPhone X

Posted on

Reply

Dec 14, 2017 1:17 AM in response to yisuschueca In response to yisuschueca

That’s an Apple retail issue, not a Mac App Store issue. This is a user to user forum. Apple isn’t here and Apple doesn’t answer questions here.


Call your bank card’s international phone number and start contesting the charge.

Dec 14, 2017 1:17 AM

Reply Helpful
User profile for user: yisuschueca

Question: I have an unauthorized charge on my account