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Question: Locking problem

Hello, I have purchased iPhone X from Best Buy Version carriers and already paid full amount. As it was supposed unlock factory free sim, right now I do have unlocking problems and need your help with that!

Thank you

Posted on


Dec 14, 2017 1:40 AM in response to minarahimi In response to minarahimi

If it is locked to a particular carrier then only that carrier can unlock the SIM (provided they are willing - not all are). More to the point, if you were specifically sold the phone as carrier unlocked and it turns out not to be, then the item is not as described and you should take it back and demand a refund.

Dec 14, 2017 1:40 AM

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Question: Locking problem