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MacBook Pro

MacBook Pro start up with blue background and white lines on screen, and just restarts.

iMac, Mac OS X (10.7.1), what version of windows works best

Posted on Dec 14, 2017 4:26 AM

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1 reply

Dec 14, 2017 5:31 PM in response to glenaudi

Hello, glenaudi.

It's my understanding that your MacBook Pro has a blue background and white lines after turning it on along with it restarting after. I may be able to help you with this but it sounds like this may be a hardware issue. I would see if you can boot into safe mode. Here's a link just in case: Use safe mode to isolate issues with your Mac


If you can't get into safe mode, then the next best suggestion is to bring it to an Apple Retail Store or Apple Authorized Service Provider for further inspection. You can use the locator here: Find Locations

Let me know if this helps.

Thank you for using Apple Support Communities.

Cheers!

MacBook Pro

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