Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly. Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly. No FireWire (IEEE 1394)
Microsoft Windows 7 x64 Ultimate Edition Service Pack 1 (Build 7601)
FUJITSU TH550
iTunes 12.7.2.58
FairPlay 2.13.16
iPod Updater Library 12.0
Apple Mobile Device 11.0.2.4
Apple Mobile Device Driver not found.
Bonjour 3.0.0.2 (765.20)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084
iCloud for Windows 7.1.0.34
iTunes Serial Number 000000007B0DE55C
Current user is an administrator.
The current local date and time is 2017-12-14 19:58:04.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Core Media is not supported. (16002)
Video Display Information
(Standard display types), Standard VGA Graphics Adapter
**** Runtime Libraries ****
c:\windows\system32\msvcp140.dll: 14.10.25008.0
c:\windows\system32\vcruntime140.dll: 14.10.25008.0
c:\program files\itunes\ucrtbase.dll: 10.0.10586.212
c:\windows\system32\msvcp100.dll: 10.0.40219.325
c:\windows\system32\msvcr100.dll: 10.0.40219.325
c:\windows\system32\msvcr120.dll: 12.0.21005.1
c:\windows\system32\msvcp120.dll: 12.0.21005.1
**** External Plug-ins Information ****
No external plug-ins installed.
Bonjour service 3.0.0.2 (765.20) is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {9AF3FE2D-7E03-412D-B961-CA48407B5DB3}
Description: Microsoft Virtual WiFi Miniport Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 1 07:00:00 1970
Lease Expires: Thu Jan 1 07:00:00 1970
DNS Servers:
Adapter Name: {CB9BC3A9-AEDC-4847-B71D-38C79A31B614}
Description: Realtek PCIe GBE Family Controller
IP Address: 172.16.8.20
Subnet Mask: 255.255.255.192
Default Gateway: 172.16.8.1
DHCP Enabled: Yes
DHCP Server: 172.16.8.1
Lease Obtained: Thu Dec 14 19:57:04 2017
Lease Expires: Thu Jan 1 07:00:00 1970
DNS Servers: 172.16.8.1
Adapter Name: {FE029C43-616E-4A40-BF66-FB285854D3F7}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 1 07:00:00 1970
Lease Expires: Thu Jan 1 07:00:00 1970
DNS Servers:
Adapter Name: {3662A7A2-38C9-450D-842D-CF6600386338}
Description: Atheros AR9287 Wireless Network Adapter
IP Address: 172.16.11.99
Subnet Mask: 255.255.254.0
Default Gateway: 172.16.10.1
DHCP Enabled: Yes
DHCP Server: 172.16.10.1
Lease Obtained: Thu Dec 14 19:52:45 2017
Lease Expires: Thu Jan 1 07:00:00 1970
DNS Servers: 172.16.10.1
172.16.2.1
172.16.14.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2017-12-14 19:57:36.
**** Device Connectivity Tests ****
iPodService 12.7.2.58 (x64) is currently running.
iTunesHelper 12.7.2.58 is currently running.
Apple Mobile Device Service service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34. Device is working properly.
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.