iMessage sending sms to UK

Question

Level 1

15 points

iMessage sending sms to UK

I've an Iphone 7 plus and since yesterday I'm receiving a lot of charges for messages to an english number that I don't know, something like +447537410***. I don't know how to stop this messages that I'm not sending.

Looking for a solution on Internet, I'm reading that these charges should be connected to iMessage and Facetime activation...but both the services are already active and I nevet turned them off. Has someone had the same issue? any solutions? Please, help me.

Luigi

iMac (27-inch Late 2009), OS X El Capitan (10.11)

Posted on Dec 14, 2017 6:53 AM

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Answer 1

KiltedTim

Level 10

195,939 points

Dec 14, 2017 7:13 AM in response to infinitmi

iMessage and FaceTime use sms messages exchanged with Apple's servers in the UK. If you are using a supported carrier, contact them and make sure your account is properly provisioned for an iPhone. Most supported carriers do not charge for these messages.

If you are using an unsupported carrier, consider switching to a supported carrier, turn off iMessage and FaceTime to avoid the charges, or live with the charges.

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Answer 2

infinitmi Author

Level 1

15 points

Dec 14, 2017 7:38 AM in response to KiltedTim

Thanks KiltedTim! I’m going to check my carrier that is Vodafone. This is the first time, I’ve been using Vodafone for a very long time and I’ve never charged for messages like these late days. Has it changed something between Vodafone and Apple? Who knows...

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