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iPod Touch model A1421 stopped working

I tried resetting but not responsive; iTunes does not recognize it when attached to laptop. It was working fine a few days ago. Help?

iPad, iOS 6

Posted on Dec 14, 2017 7:48 AM

Reply
1 reply

Dec 15, 2017 3:14 PM in response to tim1422

Hi tim1422,

I understand that iTunes does not recognize your iPod Touch when it's connected to your computer, and I'm happy to provide some help for this.

I recommend that you follow each of the troubleshooting steps provided in the following article:

If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Thanks for using the Apple Support Communities. Cheers!

iPod Touch model A1421 stopped working

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