activate two factor authentication

Question

Level 1

8 points

activate two factor authentication

after i'm update to high sierra, my mac asked to activated two factor authentificaton.

i tried to follow the ativated step that provide by official mac documentation.

When my phone has received my text 6 digit verification code ID and i give it back to the 6 digit input box, the problem show.

the code that i has received from apple by text message, and i entry it to 6 digit box of verification code, always perceived wrong. the warning message is : Try entering your verification code again.

i has repeat it few time (ask text message again from apple), but the warning message keep showing.

please, there is solution for my problem.. ?

MacBook Pro TouchBar and Touch ID, iOS 11.2.1

Posted on Dec 14, 2017 9:03 AM

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Answer 1

Tesserax

Level 10

148,435 points

Dec 14, 2017 12:29 PM in response to isbands

See if any of the following articles can help:

Availability of two-factor authentication for Apple ID - Apple Support
Get a verification code and sign in with two-factor authentication - Apple Support

It may also be possible that you reside in a country that does not allow for this authentication method.

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Answer 2

Tesserax

Level 10

148,435 points

Dec 15, 2017 9:46 AM in response to isbands

At this point you will need to ask Apple's Apple ID Account Security team for further assistance with this matter. To contact them, clickhereand pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submitthis form.

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Answer 3

isbands Author

Level 1

8 points

Dec 14, 2017 3:41 PM in response to Tesserax

i has follows that step before.

the code id message i received from apple, always give respons wrong code when i put it to 6 digit box.

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