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If you can't activate your iPhone

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Question: If previous owner forgets password

I have an iPad for which the previous owner has forgotten his password...how can I unlock it?

iPad 2 Wi-Fi + 3G

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Dec 14, 2017 8:29 AM in response to Britadon In response to Britadon

If you mean the password for their iCloud account, resulting in the device being activation locked, the previous owner will have to re-set their password or contact apple's account security team in order to remove the activation lock.

If they can't or won't, return it for a refund. There is no way to bypass the activation lock.

Dec 14, 2017 8:29 AM

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Question: If previous owner forgets password