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Macbook Pro 2017 shows black screen with a pointer on shutting down.

Hi there, my Macbook Pro 2017 is not shutting down, instead it shows a black screen with a pointer. I tried to remain patient and wait for nearly hour but no luck. I then forcefully shut it down. But every time I try to shutdown it keeps showing the black screen.

Your cooperation and help would be much appreciated. Thanks!

MacBook Pro (13-inch, 2017, 2 TBT3), macOS High Sierra (10.13.2)

Posted on Dec 14, 2017 9:22 AM

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Macbook Pro 2017 shows black screen with a pointer on shutting down.

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