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photos black on facebook & google image search

Ever since updating to High Sierra (currently 10.13.2), Safari will often show images on Facebook as black, when you click on photo to enlarge (it's black - at times you can see the image, but move the mouse slightly and the image is now 100% black). The reverse is true w/ google image search - Small thumbnail at times will be just black, click on to enlarge or view and I can see the image. This is getting really, really annoying. Does not happen on Chrome at all...
about to punt Safari as default browser!


Thanks, Tim

Mac Pro, macOS High Sierra (10.13.2), Mac Pro 5,1 3 displays

Posted on Dec 14, 2017 10:35 AM

Reply
13 replies

Dec 14, 2017 11:24 AM in response to Tim3308

I have a vague memory of having had the problem before but I really don't remember on which device or with which browser. It has never been a long term problem or I would have remembered it more.


Have you tried checking Google's forums in your searches? If not, it might be worth checking.


Have you tried clearing the stored data in Safari?

Safari for macOS Sierra: Manage cookies and website data using Safari

Dec 14, 2017 1:57 PM in response to Tim3308

Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.


Isolating an issue by using another user account


If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once.





Safe Mode - About El Capitan
also Sierra


Safe Mode Startup – El Capitan. also Sierra


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

photos black on facebook & google image search

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