iPhone X music turns off
I just bought the new iPhone X. My music randomly shuts off if I get a notification or try to go into my phone. How do I fix this? Is it a problem with my phone or does anyone else have this issue?
User profile for user:
Teddy_B
User level:
Community Specialist
Hi JacWith,
Congrats on the new iPhone X! I understand that when you are playing music, if you get a notification or try to enter your phone the music stops playing. I know it's important to have your new iPhone work as expected. I'll be happy to provide some assistance with this.
What I'd like to have you do is to:
Remove built-in Apple apps from the Home screen on your iOS 10 device or Apple Watch
Let me know how this goes.
Regards.
Congrats on the new iPhone X! I understand that when you are playing music, if you get a notification or try to enter your phone the music stops playing. I know it's important to have your new iPhone work as expected. I'll be happy to provide some assistance with this.
What I'd like to have you do is to:
- Make sure that you are updated with the latest iOS release, 11.2.1
- Force close the Music app (if open)
- Restart the iPhone
- Test
Remove built-in Apple apps from the Home screen on your iOS 10 device or Apple Watch
Let me know how this goes.
Regards.