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Level 1

8 points

iPhone Shutting Off Outside In Cold Weather!?

Hey everyone, just wanted to see if there’s anyone else that has this issue with their iPhone . I’m located in NYC and it’s been getting colder the last 3-4 days and every time I have my phone out in my hand it shuts off within a few minutes of me being outside and when I try to power it back on it shows “Low battery” but once I get inside after about 10 minutes it’ll turn back on and have the same amount of battery it has before shutting off. Anyone else experience this?

Posted on Dec 14, 2017 9:57 AM

Best reply

anypats

Level 7

21,283 points

Posted on Dec 14, 2017 10:46 AM

You didn't state which iPhone you have but if you have the iPhone X make sure you are running iOS 11.1.2 or later as there was a fix for the iPhone X not working in cold weather. Otherwise, the following may help: