apple watch can not sync with health app

Hi

Health and Activity data should sync automatically from your Apple Watch to the Activity app and Health app on your paired iPhone:

• Use the Activity app on your Apple Watch - Apple Support
• Use the Health app on your iPhone or iPod touch - Apple Support

If it is not doing so, then the following steps may help:

Check that you have set up the Activity app:

• Track daily activity

If you are sharing an Apple ID with another user, then stop doing so.

• For Activity tracking and reporting and various other features and services to work as intended, each person should each have a separate Apple ID and be signed in accordingly on their own devices.

Check your personal information:

• On your iPhone, in the Watch app, go to: My Watch (tab) > Health > Edit - tap and adjust items, then tap on Done.
• If the setting for Wheelchair currently states "Not Set", then change it to "Yes" or "No" as appropriate.

On your iPhone, go to: Settings > Privacy > Motion & Fitness - check that both Fitness Tracking and Health are enabled.

On your iPhone, in the Watch app, go to: My Watch > Privacy > check that both Fitness Tracking and Heart Rate are enabled.

Close certain apps and then restart (normally) both your iPhone and your Apple Watch:

• Close the Watch app, Activity app and Health app (if open) on your iPhone:
  • Double-click the Home button, then swipe up on each app preview to close the apps.
• Turn both devices off together, then restart your iPhone first:
  • Restart your iPhone, iPad, or iPod touch - Apple Support
  • Restart your Apple Watch - Apple Support

If you are using any third-party fitness tracking apps, check the developers' support resources and/or contact the developers to check for any known issues affecting how data is shared to the Health app on your iPhone.

Follow the further instructions here, if necessary including unpairing and re-pairing your Apple Watch:

• If your Apple Watch isn't connected or paired with your iPhone - Apple Support

If the issue persists, then you may wish follow the steps below, which have resolved Activity data syncing issues for other users.

Important: note that this process involves the permanent loss of all sensitive data on your iPhone and Apple Watch, including historic Health and Activity data, HomeKit data and saved passwords:

Start by making an unencrypted backup of your iPhone:

• This must only be done via iTunes on a computer (because iCloud backups are encrypted as standard).
• Do not select the option to Encrypt iPhone backup.
• How to back up your iPhone, iPad, and iPod touch - Apple Support

Restore your iPhone as new (ie to factory settings) using iTunes:

• Restore your iPhone, iPad or iPod touch to factory settings - Apple Support

After the Restore completes, during setup, restore your iPhone from the unencrypted backup:

• Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Pair your Apple Watch, setting it up as a new watch (do not restore it from backup):

• Set up your Apple Watch - Apple Support

My "standard answer", which I have offered for your benefit, contains steps that - based on my extensive experience - have previously resolved the same issue for other users.

Whether you choose to follow them or not is up to you. But there is no need to be impolite (one of your posts has already been removed).

If you would prefer to seek assistance from Apple, then options include contacting Apple Support, making a Genius Bar reservation or visiting an Apple Authorised Service Provider:

• Contact - Official Apple Support
• Apple Support (@AppleSupport) | Twitter
• Genius Bar Reservation and Apple Support Options - Apple
• https://locate.apple.com/

Best of luck and have a nice day.

You did not indicate anywhere within your question that you had previously tried all of the steps that are suggested within my previous reply.

As my previous reply advises, if the issue persists after trying all of the other steps, then you may wish follow the steps below, which have resolved Activity data syncing issues for many other users.

Important: note that this process involves the permanent loss of all sensitive data on your iPhone and Apple Watch, including historic Health and Activity data, HomeKit data and saved passwords:

Start by making an unencrypted backup of your iPhone:

• This must only be done via iTunes on a computer (because iCloud backups are encrypted as standard).
• Do not select the option to Encrypt iPhone backup.
• How to back up your iPhone, iPad, and iPod touch - Apple Support

Restore your iPhone as new (ie to factory settings) using iTunes:

• Restore your iPhone, iPad or iPod touch to factory settings - Apple Support

After the Restore completes, during setup, restore your iPhone from the unencrypted backup:

• Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Pair your Apple Watch, setting it up as a new watch (do not restore it from backup):

• Set up your Apple Watch - Apple Support

As I hoped to explain in my previous reply:

If you would prefer to seek assistance from Apple, then options include contacting Apple Support, making a Genius Bar reservation or visiting an Apple Authorised Service Provider:

• Contact - Official Apple Support
• Apple Support (@AppleSupport) | Twitter
• Genius Bar Reservation and Apple Support Options - Apple
• https://locate.apple.com/

You are not talking to Apple here - this is a user-based technical support community.