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Question: iphone X slow downloading emails

My new iPhone X downloads emails slowly.

It has 256 GB and I use Giffgaff

please could you advise me how I could speed up downloading my emails. They download quickly on my iMac and my iPad

iPhone X, iOS 11.2, 256 GB

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Question marked as Helpful

Dec 30, 2017 2:10 PM in response to madra31 In response to madra31

It is very interesting at people’s responses to the slow email download. It is the same standard customer service response that you get when you call in. Before I read this thread, my email started the slowness 3-4 weeks ago or whenever the last 11.2 update was done.


I am sure apply tried to correct the battery issue with using the fetch and push emails as the same.


I tried all of the stuff before reading the thread because here is what I noticed after the last update. My email has always been on fetch data immediately. Now it only downloads email when I click on the email to look at it. So no email is downloaded at all until I open and email. And to top that off it is slow to download.


It is very frustrating. Oh and the other thing that it is doing 4-5 times a day is redownloading all my emails. 5-6,000 emails each tjme

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Dec 14, 2017 1:20 PM in response to Anthony William Murray In response to Anthony William Murray

Go to Settings-Accounts & Passwords and and scroll to Fetch New Data.


Make sure "Push" is enabled and "Fetch" is enabled for each account and the Fetch interval is "Automatically" or whatever you would like it to be.

Dec 14, 2017 1:20 PM

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Question marked as Helpful

Dec 30, 2017 2:10 PM in response to madra31 In response to madra31

It is very interesting at people’s responses to the slow email download. It is the same standard customer service response that you get when you call in. Before I read this thread, my email started the slowness 3-4 weeks ago or whenever the last 11.2 update was done.


I am sure apply tried to correct the battery issue with using the fetch and push emails as the same.


I tried all of the stuff before reading the thread because here is what I noticed after the last update. My email has always been on fetch data immediately. Now it only downloads email when I click on the email to look at it. So no email is downloaded at all until I open and email. And to top that off it is slow to download.


It is very frustrating. Oh and the other thing that it is doing 4-5 times a day is redownloading all my emails. 5-6,000 emails each tjme

Dec 30, 2017 2:10 PM

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Dec 30, 2017 2:36 PM in response to Dwatl In response to Dwatl

Thank you that is exactly what my iPhone 10 is doing. It downloads when I open it, and very occasionally on its own. Often I have to wait some time for it to download. It's very irritating and I have had help with the Apple helpline twice but this still continues.

I wonder if anyone in Apple is watching this and can do something about it?

Dec 30, 2017 2:36 PM

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Question: iphone X slow downloading emails