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Transfer content from your previous iOS device to your new iPhone, iPad, or iPod touch

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Question: I've followed these steps but no app data restored

I've done all these steps. The apps transferred to my new phone, albeit not without a lot of angst, I believe it was due to old apps that aren't available any more. But, none of the app data transferred. No game saves, no weather stations, no other info that I've accumulated over time in each app. It's like I'm starting new. Help! Where did I fail? How to I get my data back?


And, even more importantly, how do I keep this from happening again. I need to upgrade another phone. Ugg!!

iPhone 7, iOS 11.2

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Dec 21, 2017 11:11 PM in response to joamazeme03 In response to joamazeme03

If you still have the old phone un-erased, do a backup of that phone to a PC running iTunes and make sure that the new backup is encrypted (it is more complete that way), then restore that backup to the new phone.


See thse articles for guidance:

How to back up your iPhone, iPad, and iPod touch - Apple Support

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

About backups for iOS devices - Apple Support

Dec 21, 2017 11:11 PM

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Question: I've followed these steps but no app data restored