An error occurred while updating the firmware. How do I figure out what the issue is?
The firmware downloads, then errors during the preparation stage. The error states "An error occurred while updating the firmware" in bold, then underneath -6,722.
The firmware downloads, then errors during the preparation stage. The error states "An error occurred while updating the firmware" in bold, then underneath -6,722.
The AirPort Utility checks http://apsu.apple.com/version.xml for firmware updates. When updating the device's firmware, both the base binary and a signature file are downloaded to the host. The firmware update is verified before it is sent to the device. It is verified again on the device, then unpacked and written to flash storage. The files are downloaded to : ~/Library/Application Support/Apple/AirPort/Firmware/
During the "Preparing Update..." stage, the firmware files are being verified. Next you would you see the "Updating Firmware.." message. Obviously something went wrong at this point.
Some things you can try:
You should get that error message after your download of new firmware is complete. After you see the error code, try disconnecting the Airport from the power source, wait a beat or two and then reconnect the power. with luck, your blinking airport light should turn bright green within a minute or two
An error occurred while updating the firmware. How do I figure out what the issue is?