I need to talk to a worker please

These are user=only forums. No one here works for Apple.

Contacting Apple Customer and Support Service

1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
2. Primary support help at Contact Support.
3. To contact product and tech support: Contacting Apple for support and service including international calling numbers.

Hello there,

You can get support from Apple at support.apple.com or by using the Apple Support app on your iOS device, which can be downloaded here and you can Live Chat, Call or Schedule a call back.

Thanks,

vis

Try posting why you need to speak to a worker. Also, if you are near an Apple store, you can sign up for a free class and ask any Apple product question. With AppleCare support, you can ask any question you need.