keyboard non-responsive or self-responsive

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Level 1

62 points

keyboard non-responsive or self-responsive

Mac OS 10.13.2 on my MacBook Pro. With both the internal keyboard, and my external Apple Wireless keyboard, I keep getting crazy behavior. Won't accept input, then runs spaces ahead fast with no touch to keys, then a window pops up above the current letter showing me foreign accent choices, etc. I turn off the wireless keyboard and reconnect, works for awhile and then starts doing it again. I tried it with a different external Apple Wireless keyboard and it does the same thing. Then it started doing it when I'm typing with the internal keyboard. Not sure what to do and it's very annoying.

MacBook Pro (Retina, 13-inch, Mid 2014), macOS High Sierra (10.13.2), wireless keyboard

Posted on Dec 14, 2017 6:03 PM

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Answer 1

Best reply

seventy one

Level 7

27,424 points

Dec 15, 2017 7:36 AM in response to Randy Gerdes

Greetings, Randy,

If your external keyboard is connected when you are typing. it may be causing interference.

Turn off the external keyboard and move it out of the vicinity. Turn off any Wacom tablet / pens and do likewise.

Read the following Apple document for additional guidance.

https://support.apple.com/en-gb/HT203171

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Answer 2

seventy one

Level 7

27,424 points

Dec 15, 2017 7:50 AM in response to Randy Gerdes

Interference affects in many ways. Did you find the box to check in accessibility which says 'ignore track pad if track pad or mouse is connected'? Conversely, if that link is unchecked you can get the external one interfering.

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Answer 3

Randy Gerdes Author

Level 1

62 points

Dec 15, 2017 7:37 AM in response to seventy one

Not sure why this would effect the keyboard on my laptop, too...but, I did have a trackpad connected and have since disconnected, so that may have been part or all of the problem. Thanks very much!

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