Acrobat Reader, MS PowerPoint Crashing within 5 seconds of opening

Question

EtreCheck version: 3.4.6 (460)Report generated 2017-12-14 22:23:19Download EtreCheck from https://etrecheck.comRuntime: 2:44Performance: ExcellentClick the [Lookup] links for more information from Apple Support Communities.Click the [Details] links for more information about that line.Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.Click the [Clean up] link to delete unused files.Problem: Apps are crashingHardware Information:ⓘ    MacBook Pro (Retina, 13-inch, Mid 2014)    [Technical Specifications] - [User Guide] - [Warranty &amp; Service]    MacBook Pro - model: MacBookPro11,1    1 2.6 GHz Intel Core i5 (i5-4278U) CPU: 2-core    8 GB RAM Not upgradeable        BANK 0/DIMM0            4 GB DDR3 1600 MHz ok        BANK 1/DIMM0            4 GB DDR3 1600 MHz ok    Handoff/Airdrop2: supported    Wireless:en0: 802.11 a/b/g/n/ac    Battery: Health &#x3D; Normal - Cycle count &#x3D; 229Video Information:ⓘ    Intel Iris - VRAM: 1536 MB        Color LCD 2560 x 1600Disk Information:ⓘ    APPLE SSD SD0128F disk0: (121.33 GB) (Solid State - TRIM: Yes)    [Show SMART report]        EFI (disk0s1 - MS-DOS FAT32) &lt;not mounted&gt;[EFI]: 210 MB        (disk0s2) &lt;not mounted&gt;[APFS Container]: 121.12 GBUSB Information:ⓘ     USB30Bus        Apple Internal Memory Card Reader            SD Card Reader disk2: (196.87 GB)                Disk_Memory (disk2s1 - ExFAT) /Volumes/Disk_Memory : 196.85 GB (173.46 GB free)        Apple Inc. Apple Internal Keyboard / Trackpad        Apple Inc. BRCM20702 Hub            Apple Inc. Bluetooth USB Host ControllerThunderbolt Information:ⓘ    Apple Inc. thunderbolt_busVirtual disks:ⓘ    Macintosh HD (disk1s1 - APFS) /[Startup]: 121.12 GB (12.65 GB free) (Low!)        Encrypted: Yes (Unlocked)        Physical disk: disk0s2 121.12 GB (12.65 GB free)    (disk1s2) &lt;not mounted&gt;[Preboot]: 121.12 GB        Physical disk: disk0s2 121.12 GB    (disk1s3) &lt;not mounted&gt;[Recovery]: 121.12 GB        Physical disk: disk0s2 121.12 GB    (disk1s4) /private/var/vm[VM]: 121.12 GB        Physical disk: disk0s2 121.12 GBSystem Software:ⓘ    macOS High Sierra10.13.2 (17C88) - Time since boot: less than an hourGatekeeper:ⓘ    Mac App Store and identified developersPossible adware:ⓘ    Adware: ~/Library/LaunchAgents/com.sourcesoftwarehub.AppTech.plist    One possible adware file found. [Remove/Report]Clean up:ⓘ    ~/Library/LaunchAgents/com.appcart.AppCart.plist        ~/Library/Application Support/AppPolicy/AppCart -i -c 216107 -isn FAEEA5ED-45B3-403A-8F7C-5C1C10266825        Executable not found!    ~/Library/LaunchAgents/com.sourcesoftwarehub.AppTech.plist        ~/Library/Application Support/AppCommon/AppTech --protect        Executable not found!    2 orphan files found. [Clean up]Kernel Extensions:ⓘ        /Library/Application Support/VirtualBox    [loaded]    org.virtualbox.kext.VBoxDrv (5.0.16) [Lookup]    [loaded]    org.virtualbox.kext.VBoxNetAdp (5.0.16) [Lookup]    [loaded]    org.virtualbox.kext.VBoxNetFlt (5.0.16) [Lookup]    [loaded]    org.virtualbox.kext.VBoxUSB (5.0.16) [Lookup]        /Library/Extensions    [loaded]    com.epson.driver.EPSONProjectorUDAudio (1.40 - SDK 10.6) [Lookup]    [loaded]    com.malwarebytes.mbam.rtprotection (3.1 - SDK 10.12) [Lookup]    [loaded]    com.paragon-software.filesystems.ntfs (14.2.288 - SDK 10.5) [Lookup]System Launch Agents:ⓘ    [not loaded]    8 Apple tasks    [loaded]    175 Apple tasks    [running]    107 Apple tasksSystem Launch Daemons:ⓘ    [not loaded]    37 Apple tasks    [loaded]    184 Apple tasks    [running]    110 Apple tasksLaunch Agents:ⓘ    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]    [running]    com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2017-12-14) [Lookup]    [loaded]    com.microsoft.update.agent.plist (Microsoft Corporation - installed 2017-12-13) [Lookup]    [loaded]    com.oracle.java.Java-Updater.plist (? 25b044cc 72ac4dde - installed 2017-10-23) [Lookup]    [running]    com.paragon-software.NTFS.fsnotify.agent.plist (? dcda45f4 848b1897 - installed 2016-11-08) [Lookup]    [loaded]    com.paragon-software.facebook.agent.plist (? 95fb0bd4 e9648c48 - installed 2016-11-08) [Lookup]    [not loaded]    com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-01-27) [Lookup]    [not loaded]    com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2016-12-21) [Lookup]Launch Daemons:ⓘ    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]    [loaded]    com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-11-27) [Lookup]    [loaded]    com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-12-01)    [failed]    com.edb.launchd.postgresql-9.4.plist (? b157dbc3 ee5598a1 - installed 2015-02-15) [Lookup]    [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]    [loaded]    com.macpaw.CleanMyMac3.Agent.plist (MacPaw Inc. - installed 2016-08-31) [Lookup]    [running]    com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2017-12-14) [Lookup]    [running]    com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2017-12-14) [Lookup]    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-12-13) [Lookup]    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-02-12) [Lookup]    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-05) [Lookup]    [running]    com.paragon-software.NTFS.fsnotify.daemon.plist (? 66744841 b1cb5590 - installed 2016-08-29) [Lookup]    [loaded]    com.paragon.NTFS.launch.plist (Apple, Inc. - installed 2017-12-01)    [loaded]    com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2016-12-21) [Lookup]    [not loaded]    com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-01-27) [Lookup]    [not loaded]    org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2016-03-20) [Lookup]User Launch Agents:ⓘ    [failed]    com.appcart.AppCart.plist (? e318361b 0 - installed 2017-12-11) [Lookup] - ~/Library/Application Support/AppPolicy/AppCart: Executable not found!    [loaded]    com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2016-03-17) [Lookup]    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]    [failed]    com.sourcesoftwarehub.AppTech.plist (? 44c2c4f1 0 - installed 2017-12-01) Adware![Remove/Report]    [not loaded]    org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2016-03-20) [Lookup]User Login Items:ⓘ    Wondershare Helper Compact    Application        (~/Library/Application Support/Helper/Wondershare Helper Compact.app)    Google Chrome    Application        (/Applications/Google Chrome.app)    Dropbox    Application        (/Applications/Dropbox.app)    iTunesHelper    Application (Apple, Inc. - installed 2017-12-09)        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)Internet Plug-ins:ⓘ    FlashPlayer-10.6: 28.0.0.126 (installed 2017-12-13) [Lookup]    QuickTime Plugin: 7.7.3 (installed 2017-12-14)    AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-11-30) [Lookup]    AdobePDFViewer: 18.009.20050 (installed 2017-11-30) [Lookup]    o1dbrowserplugin: 5.41.3.0 (installed 2015-12-21) [Lookup]    Flash Player: 28.0.0.126 (installed 2017-12-13) [Lookup]    googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]    JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-10-23) Check versionUser internet Plug-ins:ⓘ    CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25) [Lookup]Safari Extensions:ⓘ    [enabled]    AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2017-12-14)    [enabled]    Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2017-12-14)    [enabled]    TimeSaver - Cristian Negoita - http://www.extensionsweb.com (installed 2016-03-19)3rd Party Preference Panes:ⓘ    Flash Player (installed 2017-11-27) [Lookup]    Java (installed 2017-10-23) [Lookup]    Paragon NTFS for Mac® (installed 2016-11-08) [Lookup]Time Machine:ⓘ    Time Machine not configured!Top Processes by CPU:ⓘ        20% RTProtectionDaemon         7% kernel_task         6% WindowServer         5% ReportCrash         3% coresymbolicationdTop Processes by Memory:ⓘ    850 MB    kernel_task    724 MB    Safari    345 MB    Google Chrome Helper    317 MB    Google Chrome    217 MB    Google Chrome HelperTop Processes by Network Use:ⓘ    Input     Output    Process name    66 KB     198 KB    Dropbox    123 KB    18 KB     mDNSResponder    5 KB      3 KB      apsd    7 KB      1 KB      com.apple.Safari.SafeBrowsing.Service    6 KB      1 KB      netbiosdTop Processes by Energy Use:ⓘ      9.00 WindowServer      2.08 AdobeCRDaemon      1.48 RTProtectionDaemon      0.98 launchdVirtual Memory Information:ⓘ    2.08 GB Available RAM    26 MB     Free RAM    5.92 GB Used RAM    2.06 GB Cached files    0 B       Swap UsedSoftware installs (last 30 days):ⓘ    Adobe Acrobat Reader DC (18.009.20044):(installed 2017-11-17)    Microsoft OneNote: 15.40 (installed 2017-11-18)    Adobe Acrobat Reader DC (18.009.20050):(installed 2017-11-30)    To MP3 Converter Free: 1.0.7 (installed 2017-12-02)    Evernote: 6.13.1 (installed 2017-12-03)    Microsoft AutoUpdate:(installed 2017-12-12)    Microsoft Excel for Mac:(installed 2017-12-12)    Microsoft Word for Mac:(installed 2017-12-12)    Microsoft PowerPoint for Mac:(installed 2017-12-12)    Adobe Flash Player:(installed 2017-12-13)    Microsoft AutoUpdate:(installed 2017-12-13)    Microsoft Excel for Mac:(installed 2017-12-13)    Microsoft Word for Mac:(installed 2017-12-13)    Microsoft PowerPoint for Mac:(installed 2017-12-13)    Microsoft OneNote: 15.41 (installed 2017-12-14)     Adobe Reader XI (11.0.10) :(installed 2017-12-14)    Adobe Acrobat Reader DC (Continuous):(installed 2017-12-14)    Malwarebytes for Mac:(installed 2017-12-14)    Install information may not be complete.Diagnostics Events (last 3 days for minor events):ⓘ    2017-12-14 22:21:48    system_profiler Crash [Open]        Cause:        arguments: (        "/usr/sbin/system_profiler",        "-nospawn",        "-xml",        SPFontsDataType,        "-detailLevel",        full        ), dataType: SPFontsDataType    2017-12-14 21:33:40    mdworker32 Crash [Open]        Cause:        dyld: launch, running initializers        /usr/lib/libSystem.B.dylib    2017-12-14 21:23:23    PDFelement.app Crash [Open]    2017-12-14 21:12:46    Adobe Reader.app Crash [Open]    2017-12-14 21:03:06    Adobe Acrobat Reader DC.app Crash [Open]    2017-12-13 22:43:25    Keynote.app Crash [Open]    2017-12-13 22:33:50    Microsoft PowerPoint.app Crash [Open]

Suki1122 · Answer

Thank you for your reply. I have re-checked after following the details mentioned by you.- Removed CleanMyMac completely- Removed uTorrent- Made more free space.But, my problem still persists. I am not able to open my pdfs or ppts 😟.Can you please provide me some solution??Here is the latest etr report:EtreCheck version: 3.4.6 (460)Report generated 2017-12-16 11:03:59Download EtreCheck from https://etrecheck.comRuntime: 3:57Performance: GoodClick the [Lookup] links for more information from Apple Support Communities.Click the [Details] links for more information about that line.Problem: Apps are crashingDescription:Problem Crashing Microsoft PowerPoint &amp; Acrobat ReaderHardware Information:ⓘ    MacBook Pro (Retina, 13-inch, Mid 2014)    [Technical Specifications] - [User Guide] - [Warranty &amp; Service]    MacBook Pro - model: MacBookPro11,1    1 2.6 GHz Intel Core i5 (i5-4278U) CPU: 2-core    8 GB RAM Not upgradeable        BANK 0/DIMM0            4 GB DDR3 1600 MHz ok        BANK 1/DIMM0            4 GB DDR3 1600 MHz ok    Handoff/Airdrop2: supported    Wireless:en0: 802.11 a/b/g/n/ac    Battery: Health &#x3D; Normal - Cycle count &#x3D; 230Video Information:ⓘ    Intel Iris - VRAM: 1536 MB        Color LCD 2560 x 1600Disk Information:ⓘ    APPLE SSD SD0128F disk0: (121.33 GB) (Solid State - TRIM: Yes)    [Show SMART report]        EFI (disk0s1 - MS-DOS FAT32) &lt;not mounted&gt;[EFI]: 210 MB        (disk0s2) &lt;not mounted&gt;[APFS Container]: 121.12 GBUSB Information:ⓘ     USB30Bus        Apple Internal Memory Card Reader            SD Card Reader disk2: (196.87 GB)                Disk_Memory (disk2s1 - ExFAT) /Volumes/Disk_Memory : 196.85 GB (150.60 GB free)        Apple Inc. Apple Internal Keyboard / Trackpad        Apple Inc. BRCM20702 Hub            Apple Inc. Bluetooth USB Host ControllerThunderbolt Information:ⓘ    Apple Inc. thunderbolt_busVirtual disks:ⓘ    Macintosh HD (disk1s1 - APFS) /[Startup]: 121.12 GB (26.70 GB free)        Encrypted: Yes (Unlocked)        Physical disk: disk0s2 121.12 GB (26.70 GB free)    (disk1s2) &lt;not mounted&gt;[Preboot]: 121.12 GB        Physical disk: disk0s2 121.12 GB    (disk1s3) &lt;not mounted&gt;[Recovery]: 121.12 GB        Physical disk: disk0s2 121.12 GB    (disk1s4) /private/var/vm[VM]: 121.12 GB        Physical disk: disk0s2 121.12 GBSystem Software:ⓘ    macOS High Sierra10.13.2 (17C88) - Time since boot: less than an hourGatekeeper:ⓘ    Mac App Store and identified developersKernel Extensions:ⓘ        /Library/Application Support/VirtualBox    [loaded]    org.virtualbox.kext.VBoxDrv (5.0.16) [Lookup]    [loaded]    org.virtualbox.kext.VBoxNetAdp (5.0.16) [Lookup]    [loaded]    org.virtualbox.kext.VBoxNetFlt (5.0.16) [Lookup]    [loaded]    org.virtualbox.kext.VBoxUSB (5.0.16) [Lookup]        /Library/Extensions    [loaded]    com.epson.driver.EPSONProjectorUDAudio (1.40 - SDK 10.6) [Lookup]    [loaded]    com.paragon-software.filesystems.ntfs (14.2.288 - SDK 10.5) [Lookup]System Launch Agents:ⓘ    [not loaded]    8 Apple tasks    [loaded]    178 Apple tasks    [running]    104 Apple tasksSystem Launch Daemons:ⓘ    [not loaded]    37 Apple tasks    [loaded]    185 Apple tasks    [running]    109 Apple tasksLaunch Agents:ⓘ    [failed]    com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]    [loaded]    com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]    [loaded]    com.microsoft.update.agent.plist (Microsoft Corporation - installed 2017-12-16) [Lookup]    [loaded]    com.oracle.java.Java-Updater.plist (? 25b044cc 72ac4dde - installed 2017-10-23) [Lookup]    [running]    com.paragon-software.NTFS.fsnotify.agent.plist (? dcda45f4 848b1897 - installed 2016-11-08) [Lookup]    [loaded]    com.paragon-software.facebook.agent.plist (? 95fb0bd4 e9648c48 - installed 2016-11-08) [Lookup]    [not loaded]    com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-01-27) [Lookup]    [not loaded]    com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2016-12-21) [Lookup]Launch Daemons:ⓘ    [loaded]    com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]    [loaded]    com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-12) [Lookup]    [loaded]    com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-11-27) [Lookup]    [loaded]    com.apple.installer.osmessagetracing.plist (Apple, Inc. - installed 2017-12-01)    [failed]    com.edb.launchd.postgresql-9.4.plist (? b157dbc3 ee5598a1 - installed 2015-02-15) [Lookup]    [loaded]    com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]    [loaded]    com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-12-16) [Lookup]    [loaded]    com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-02-12) [Lookup]    [loaded]    com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-09-05) [Lookup]    [running]    com.paragon-software.NTFS.fsnotify.daemon.plist (? 66744841 b1cb5590 - installed 2016-08-29) [Lookup]    [loaded]    com.paragon.NTFS.launch.plist (Apple, Inc. - installed 2017-12-01)    [loaded]    com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2016-12-21) [Lookup]    [not loaded]    com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-01-27) [Lookup]    [not loaded]    org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2016-03-20) [Lookup]User Launch Agents:ⓘ    [loaded]    com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2017-08-10) [Lookup]    [not loaded]    org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2016-03-20) [Lookup]User Login Items:ⓘ    Google Chrome    Application        (/Applications/Google Chrome.app)    Dropbox    Application        (/Applications/Dropbox.app)    Wondershare Helper Compact    Application        (~/Library/Application Support/Helper/Wondershare Helper Compact.app)    iTunesHelper    Application (Apple, Inc. - installed 2017-12-09)        (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)    Photo Stream URL    SMLoginItem - Hidden (Apple, Inc. - installed 2038-01-18)        (/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)Internet Plug-ins:ⓘ    FlashPlayer-10.6: 28.0.0.126 (installed 2017-12-13) [Lookup]    QuickTime Plugin: 7.7.3 (installed 2017-12-14)    AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-11-30) [Lookup]    AdobePDFViewer: 18.009.20050 (installed 2017-11-30) [Lookup]    o1dbrowserplugin: 5.41.3.0 (installed 2015-12-21) [Lookup]    Flash Player: 28.0.0.126 (installed 2017-12-13) [Lookup]    googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]    JavaAppletPlugin: Java 8 Update 151 build 12 (installed 2017-10-23) Check versionUser internet Plug-ins:ⓘ    CitrixOnlineWebDeploymentPlugin: 1.0.105 (installed 2013-04-25) [Lookup]Safari Extensions:ⓘ    [enabled]    AdBlock - BetaFish, Inc. - https://getadblock.com (installed 2017-12-14)    [enabled]    Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2017-12-14)    [enabled]    TimeSaver - Cristian Negoita - http://www.extensionsweb.com (installed 2016-03-19)3rd Party Preference Panes:ⓘ    Flash Player (installed 2017-11-27) [Lookup]    Java (installed 2017-10-23) [Lookup]    Paragon NTFS for Mac® (installed 2016-11-08) [Lookup]Time Machine:ⓘ    Time Machine not configured!Top Processes by CPU:ⓘ         9% Google Chrome Helper         5% Google Chrome         3% kernel_task         3% ReportCrash         1% Google Chrome HelperTop Processes by Memory:ⓘ    897 MB    kernel_task    497 MB    Google Chrome Helper    346 MB    Google Chrome    218 MB    Google Chrome Helper    213 MB    Google Chrome HelperTop Processes by Network Use:ⓘ    Input     Output    Process name    72 KB     130 KB    Dropbox    24 KB     15 KB     mDNSResponder    6 KB      4 KB      apsd    3 KB      1 KB      netbiosd    0 B       64 B      SystemUIServerTop Processes by Energy Use:ⓘ     18.28 ReportCrash      7.32 ReportCrash      5.54 Google Chrome Helper      4.06 Google Chrome      1.32 coresymbolicationdVirtual Memory Information:ⓘ    3.09 GB Available RAM    384 MB    Free RAM    4.91 GB Used RAM    2.71 GB Cached files    0 B       Swap UsedSoftware installs (last 30 days):ⓘ    Adobe Acrobat Reader DC (18.009.20044):(installed 2017-11-17)    Microsoft OneNote: 15.40 (installed 2017-11-18)    Adobe Acrobat Reader DC (18.009.20050):(installed 2017-11-30)    To MP3 Converter Free: 1.0.7 (installed 2017-12-02)    Evernote: 6.13.1 (installed 2017-12-03)    Microsoft AutoUpdate:(installed 2017-12-12)    Microsoft Excel for Mac:(installed 2017-12-12)    Microsoft Word for Mac:(installed 2017-12-12)    Microsoft PowerPoint for Mac:(installed 2017-12-12)    Adobe Flash Player:(installed 2017-12-13)    Microsoft AutoUpdate:(installed 2017-12-13)    Microsoft Excel for Mac:(installed 2017-12-13)    Microsoft Word for Mac:(installed 2017-12-13)    Microsoft PowerPoint for Mac:(installed 2017-12-13)    Microsoft OneNote: 15.41 (installed 2017-12-14)     Adobe Reader XI (11.0.10) :(installed 2017-12-14)    Adobe Acrobat Reader DC (Continuous):(installed 2017-12-14)    Malwarebytes for Mac:(installed 2017-12-14)    Malwarebytes for Mac:(installed 2017-12-14)    "Malwarebytes for Mac Uninstaller":(installed 2017-12-14)    Adobe Acrobat Reader DC (Continuous):(installed 2017-12-14)    Microsoft AutoUpdate:(installed 2017-12-16)    Install information may not be complete.Diagnostics Events (last 3 days for minor events):ⓘ    2017-12-16 11:01:28    system_profiler Crash [Open]        Cause:        arguments: (        "/usr/sbin/system_profiler",        "-nospawn",        "-xml",        SPFontsDataType,        "-detailLevel",        full        ), dataType: SPFontsDataType    2017-12-15 19:45:29    mdworker32 Crash [Open]        Cause:        dyld: launch, running initializers        /usr/lib/libSystem.B.dylib    2017-12-14 22:36:10    Adobe Acrobat Reader DC.app Crash [Open]    2017-12-14 21:23:23    PDFelement.app Crash [Open]    2017-12-13 22:43:25    Keynote.app Crash [Open]    2017-12-13 22:33:50    Microsoft PowerPoint.app Crash [Open]Files deleted by EtreCheck:ⓘ    2017-12-14 22:26:06 - ~/Library/LaunchAgents/com.appcart.AppCart.plist - Unknown    2017-12-15 19:19:53 - ~/Library/LaunchAgents/com.bittorrent.uTorrent.plist - Unknown

Eau Rouge · Answer

Good you got rid of the adware, but you have very little disk space left 12.65Gbs, you must clear some space so the mac can breath, so offload images or movies or other big files to an external disk.Next get rid of CleanMyMac, this is one app that will cause you more problems than it pretends to fix, it has a habit of clearing out important system files. Uninstall it according to the developers instructions. Get rid of bit torrent too.Rerun Etrecheck and go to the clean up section and click on Clean Up to get rid of the orphan files.

Suki1122 · Answer

I have removed the adware files but I still see this issue. Please help.Thanks in Advance.!