Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Unintended "Safe Boot" login

My MacBook Pro "Core i7" 2.2 15" Late 2011Model No.: A1286 takes a while to boot, and when it does, at the top it says 'safe boot' in red, and it goes nowhere. After the password goes in, it goes back to the same, as if "enter" was never pushed. I've already booted into Disk Utility but nothing changed. Later found out that Caps Lock is stuck, even though it's light works independently. Activated, green light on or not activated, light off, it works as if caps were locked. Tried to boot in for NVRAM reset but it would go to disk utility and caps kept locked. Any other suggestions? Thanks

MacBook Pro (15-inch Late 2011), iOS 10, iOS 10.10.5 Yosemite

Posted on

Reply

Dec 15, 2017 1:25 PM in response to ndopinto In response to ndopinto

Hey ndopinto,


Thanks for visiting the Apple Support Communities. From your post, I understand that your MacBook Pro seems to be booting into safe mode on its own. In addition, regardless of whether the light is engaged, Caps Lock seems to be always on. I'm happy to help!

Based on what you've described, I would recommend getting the MacBook Pro in for inspection of the keyboard and input components. You can find locations, get contact information, and set reservations here: Apple - Find Locations .

You're also welcome to reach out to Apple Support directly for more information and to review your options. You can do that here: Contact Apple Support .


Cheers!

Dec 15, 2017 1:25 PM

Reply Helpful

Dec 15, 2017 3:25 PM in response to ndopinto In response to ndopinto

when hardware drops out or starts to be a little wonky, the first line of defense is an SMC reset:


How to reset the System Management Controller (SMC) on your Mac - Apple Support


Note that the keys required are EXACTLY the ones adjacent to the fn key -- the ones with similar names or the right will NOT work.

Dec 15, 2017 3:25 PM

Reply Helpful
User profile for user: ndopinto

Question: Unintended "Safe Boot" login