Autoreboot system - disk writes error

Question

backfolder Author

Level 1

9 points

Autoreboot system - disk writes error

Hi all.

After sometime working very well and stable, now reboots are happening again.

I have mainly two diag errors pointing to:

DOCK:

Date/Time: 2017-12-15 08:01:07.335541 +0100

OS Version: Mac OS X 10.12.6 (Build 16G1036)

Architecture: x86_64

Report Version: 19

Command: Dock

Path: /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock

Version: 1.8 (1738.15)

Build Version: 1

Project Name: Dock

Source Version: 1738015000000000

Bundle Id: com.apple.Dock.agent

PID: 563

Coalition ID: 371

Wall Time Alive: 4

Footprint: 0MB

Limit: 200

Process Flags: Active

Event: memory high watermark

Action taken: none -- this exception is advisory

Duration: 7.69s

Steps: 0

Hardware model: iMac17,1

Active cpus: 4

Signature: CG raster data,app-specific tag 252,MALLOC_LARGE_REUSED,LayerKit

MallocStack Sig:

...

DISK WRITES:

Date/Time: 2018-01-12 12:00:00 +0100

OS Version: Mac OS X 10.12.6 (Build 16G1036)

Architecture: x86_64

Report Version: 19

Event: disk writes

Signature: com.apple.SystemStats.Daily.IO

Start time: 2018-01-12 12:00:00 +0100

End time: 2018-01-13 12:00:00 +0100

Duration: 86400s

Steps: 27104 (10.5 MB/step)

Hardware model: iMac17,1

Active cpus: 4

Binary Images:

1 com.apple.CoreServicesInternal 276.2 (276.2) <05EB7D45-DD4C-3A0F-AC63-A0C2A68E6481> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal

2 com.apple.CoreServices.CarbonCore 1159.6 (1159.6) <08AC074C-965B-3EDF-8E45-0707C8DE9EAD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore

3 <0943B1F3-2AD4-35E8-AAD8-E0138A8F5C36>

4 libsystem_asl.dylib (349.50.5) <096E4228-3B7C-30A6-8B13-EC909A64499A> /usr/lib/system/libsystem_asl.dylib

5 com.apple.CoreFoundation 6.9 (1349.8) <09ED473E-5DE8-307F-B55C-16F6419236D5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

6 <0AC314B8-C89C-3912-8BB7-E3F92C847169>

7 <0B21173C-512B-38C7-8968-0F11B755A24F>

8 libc++.1.dylib (307.5) <0B43BB5D-E6EB-3464-8DE9-B41AC8ED9D1C> /usr/lib/libc++.1.dylib

9 com.apple.bom 14.0 (194.1) <0CBECAF1-B5E0-302F-99EC-D7ED14E12B84> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom

10 <0EAFB1E4-7D3B-3122-AF64-2CD36B4CAA26>

Since MacOSX auto repair/fix disk permissions, I'm not sure to do this manually using Onyx for example.

Also before reboot at 0:05 hours, I see in console this four errors related to com.apple.trust.root:

OSActivityID: 0x800000000000ddd7

com.apple.message.domain: com.apple.trust.root

com.apple.message.signature: 925A8F8D

com.apple.message.summarize: YES
SenderMachUUID: 5BA7254D-0DD4-3426-B413-7939AD27153E

OSActivityID: 0x800000000000ddd8

com.apple.message.domain: com.apple.trust.root

com.apple.message.signature: 925A8F8D

com.apple.message.summarize: YES

SenderMachUUID: 5BA7254D-0DD4-3426-B413-7939AD27153E

OSActivityID: 0x800000000000ddd9

com.apple.message.domain: com.apple.trust.root

com.apple.message.signature: 925A8F8D

com.apple.message.summarize: YES

SenderMachUUID: 5BA7254D-0DD4-3426-B413-7939AD27153E

OSActivityID: 0x800000000000ddda

com.apple.message.domain: com.apple.trust.root

com.apple.message.signature: 925A8F8D

com.apple.message.summarize: YES

SenderMachUUID: 5BA7254D-0DD4-3426-B413-7939AD27153E

So, what can I do? By now I can't reinstall the OS (I would do in christmas holidays)... : |

Any help is appreciated.

iMac with Retina 5K display, macOS Sierra (10.12.2)

Posted on Dec 14, 2017 11:50 PM

Reply

Answer 1

Best reply

backfolder Author

Level 1

9 points

Dec 26, 2017 2:08 AM in response to backfolder

Hi All.

It seems that Dock was failing in anyway, so I've follow next steps to fix it:

Dock using 100% CPU and lot of VM after El Capitan update

Basically is kill Dock service [ killall Dock], trash or reserve desktoppicture.db [ Library/Applications Support/Dock ], and reset again service.

There isn't any reboot since clean, so let's get cross fingers.

Reply

Answer 2

backfolder Author

Level 1

9 points

Dec 16, 2017 1:10 AM in response to CT

EtreCheck version: 3.4.6 (460)

Report generated 2017-12-15 09:02:01

Download EtreCheck from https://etrecheck.com

Runtime: 1:55

Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Computer is restarting

Hardware Information: ⓘ

iMac (Retina 5K, 27-inch, Late 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac17,1

1 3,2 GHz Intel Core i5 (i5-6500) CPU: 4-core

32 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1867 MHz ok

BANK 0/DIMM1

8 GB DDR3 1867 MHz ok

BANK 1/DIMM0

8 GB DDR3 1867 MHz ok

BANK 1/DIMM1

8 GB DDR3 1867 MHz ok

Handoff/Airdrop2: supported

Wireless: en1: 802.11 a/b/g/n/ac

iCloud Quota: 4.70 GB available

Video Information: ⓘ

AMD Radeon R9 M380 - VRAM: 2048 MB

iMac 5120 x 2880

Disk Information: ⓘ

Samsung SSD 850 EVO 500GB disk0: (500,11 GB) (Solid State - TRIM: No)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

Macintosh SSD (disk0s2 - Journaled HFS+) / [Startup]: 299.88 GB (160.45 GB free)

Recovery HD (disk0s3 - Journaled HFS+) <not mounted> [Recovery]: 650 MB

Datos (disk0s4 - Journaled HFS+) /Volumes/Datos : 199.23 GB (125.60 GB free)

USB Information: ⓘ

USB30Bus

asmedia ASMT1153e

WDC WD20EZRX-00D8PB0 disk1: (2 TB)

EFI (disk1s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

PELIS-1080-2 (disk1s2 - Journaled HFS+) /Volumes/PELIS-1080-2 : 2.00 TB (688.09 GB free)

WDC WD40EZRX-22SPEB0 disk5: (4 TB)

EFI (disk5s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

PELIS-1080 (disk5s2 - Journaled HFS+) /Volumes/PELIS-1080 : 4.00 TB (579.47 GB free)

asmedia ASMT1153e

WDC WD20EZRX-00D8PB0 disk2: (2 TB)

EFI (disk2s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

Backup2T-2 (disk2s2 - Journaled HFS+) /Volumes/Backup2T-2 : 500.10 GB (213.03 GB free)

Backup2T (disk2s3 - Journaled HFS+) /Volumes/Backup2T : 1.50 TB (312.24 GB free)

Crucial_CT525MX300SSD1 disk3: (525,11 GB)

EFI (disk3s1 - MS-DOS FAT32) <not mounted> [EFI]: 210 MB

Crucial525 (disk3s2 - Journaled HFS+) /Volumes/Crucial525 : 524.77 GB (264.85 GB free)

VIA Labs, Inc. 4-Port USB 3.0 Hub

USB2.0 Hub

Logitech USB Laser Mouse

Western Digital Ext HDD 1021

WDC WD10EAVS-00M4B0 disk4: (1 TB)

Mp3teca (disk4s1 - Journaled HFS+) /Volumes/Mp3teca : 1.00 TB (71.48 GB free)

Broadcom Corp. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

CPS CP900EPFCLCD

Thunderbolt Information: ⓘ

Apple Inc. thunderbolt_bus

System Software: ⓘ

macOS Sierra 10.12.6 (16G1036) - Time since boot: about 7 hours

Configuration files: ⓘ

/etc/hosts - Count: 21

Gatekeeper: ⓘ

Anywhere [Fix Gatekeeper security]

Kernel Extensions: ⓘ

/Applications/VMware Fusion.app

[not loaded] com.vmware.kext.vmci (8.5.7) [Lookup]

[not loaded] com.vmware.kext.vmioplug.15.2.0 (8.5.7) [Lookup]

[not loaded] com.vmware.kext.vmnet (8.5.7) [Lookup]

[not loaded] com.vmware.kext.vmx86 (8.5.7) [Lookup]

/Applications/iSkysoft iMedia Converter Deluxe.app

[not loaded] com.Perfect.Driver.SystemAudioRecorder (1.1.0 - SDK 10.6) [Lookup]

/System/Library/Extensions

[loaded] org.dungeon.driver.SATSMARTDriver (0.8.1 - SDK 10.6) [Lookup]

System Launch Agents: ⓘ

[not loaded] 7 Apple tasks

[loaded] 184 Apple tasks

[running] 94 Apple tasks

System Launch Daemons: ⓘ

[not loaded] 42 Apple tasks

[loaded] 177 Apple tasks

[running] 98 Apple tasks

Launch Agents: ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-07-30) [Lookup]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (Adobe Systems, Inc. - installed 2017-02-08) [Lookup]

[not loaded] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2017-07-30) [Lookup]

[not loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-01-31) [Lookup]

[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2016-12-21) [Lookup]

Launch Daemons: ⓘ

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-02-08) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-02-08) [Lookup]

[running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2017-07-30) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-29) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 a56d5fc2 - installed 2017-10-26) [Lookup]

[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-03-20) [Lookup]

[loaded] com.ovh.hubiCFinderPlugin.Installer.plist (? ? ? - installed 2017-01-31) [Lookup]

[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2016-12-21) [Lookup]

[not loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-01-31) [Lookup]

User Launch Agents: ⓘ

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2017-07-30) [Lookup]

[running] com.spotify.webhelper.plist (Spotify - installed 2017-12-12) [Lookup]

User Login Items: ⓘ

Divvy Aplicación

(/Applications/Divvy.app)

Clipy Aplicación

(/Applications/Clipy.app)

Internet Plug-ins: ⓘ

AdobeAAMDetect: 3.0.0.0 (installed 2017-07-30) [Lookup]

FlashPlayer-10.6: 26.0.0.151 (installed 2017-08-18) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-11-03)

AdobePDFViewerNPAPI: 15.023.20053 (installed 2016-12-23) [Lookup]

AdobePDFViewer: 15.023.20053 (installed 2016-12-23) [Lookup]

Flash Player: 26.0.0.151 (installed 2017-08-18) Outdated! Update

PepperFlashPlayer: 27.0.0.187 (installed 2017-11-19) [Lookup]

Safari Extensions: ⓘ

[enabled] Adblock Plus - Eyeo GmbH - https://adblockplus.org/ (installed 2017-12-14)

[not loaded] uBlock Origin - Chris Aljoudi/Raymond Hill - https://www.github.com/el1t/uBlock-Safari (installed 2017-08-18)

[enabled] Ka-Block! - David Graham & Josh Peek - http://kablock.com (installed 2017-12-14)

3rd Party Preference Panes: ⓘ

Flash Player (installed 2017-10-26) [Lookup]

Time Machine: ⓘ

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh SSD: Disk size: 299.88 GB Disk used: 139.44 GB

Destinations:

TimeMachine27 [Local]

Total size: 499.76 GB

Total number of backups: 6

Oldest backup: 5/4/16 21:42

Last backup: 2/4/17 22:53

Size of backup disk: Adequate

Backup size 499.76 GB > (Disk used 139.44 GB X 3)

Top Processes by CPU: ⓘ

9% mdworker

7% mdworker

3% WindowServer

2% kernel_task

1% Transmission

Top Processes by Memory: ⓘ

1.72 GB kernel_task

514 MB Safari

473 MB Airmail 3

398 MB com.apple.WebKit.WebContent

257 MB mds_stores

Top Processes by Network Use: ⓘ

Input Output Process name

1 MB 67 MB Transmission

508 KB 20 KB mDNSResponder

223 KB 37 KB netbiosd

180 KB 12 KB com.apple.WebKit.Networking

30 KB 52 KB usbmuxd

Top Processes by Energy Use: ⓘ

4.86 WindowServer

1.52 Transmission

0.22 Airmail 3

0.10 Dock

Virtual Memory Information: ⓘ

26.05 GB Available RAM

22.80 GB Free RAM

5.95 GB Used RAM

3.25 GB Cached files

0 B Swap Used

Software installs (last 30 days): ⓘ

Adobe Pepper Flash Player: (installed 2017-11-19)

mLogo2: (installed 2017-11-25)

mLogo3: (installed 2017-11-25)

Install information may not be complete.

Diagnostics Events (last 3 days for minor events): ⓘ

2017-12-15 01:39:32 Last shutdown cause: -128 - Unknown

2017-12-14 22:41:18 HandBrake 0.10.0.app High CPU use [Open] [Details]

2017-12-13 12:27:36 Adobe After Effects CC 2017.app High CPU use [Open] [Details]

2017-12-12 20:17:13 HandBrake 1.0.3.app High CPU use [Open] [Details]

2017-12-12 19:42:02 Subler.app High CPU use [Open] [Details]

2017-12-12 18:49:07 com.apple.WebKit.WebContent High CPU use [Open] [Details]

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Answer 3

CT

Level 7

23,987 points

Dec 15, 2017 5:47 AM in response to backfolder

EtreCheck

Reply

Answer 4

backfolder Author

Level 1

9 points

Dec 17, 2017 2:57 AM in response to backfolder

Also I've run Apple Diagnostics and No issues were found.

Reply

Answer 5

CT

Level 7

23,987 points

Dec 17, 2017 4:41 AM in response to backfolder

If this were happening to me I would be checking out OS X: When your computer spontaneously restarts... and I would be uninstalling org.dungeon.driver.SATSMARTDriver to see if that helps.

Reply

Answer 6

backfolder Author

Level 1

9 points

Dec 17, 2017 5:06 AM in response to CT

Thanks so much CT!

I'm gonna try that and report here.

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