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I tried to download mac high sierra on my new MacBook air. I followed the instructions and for more than 12 hours now all I get is agree screen showing an envelope with a big question mark and am unable to use my mac.

I was downloading the high sierra and it has been 12 hours now and all I see is a grey screen with an envelope and a ? mark in center.

MacBook Air, iOS 11.2.1

Posted on Dec 15, 2017 2:25 AM

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I tried to download mac high sierra on my new MacBook air. I followed the instructions and for more than 12 hours now all I get is agree screen showing an envelope with a big question mark and am unable to use my mac.

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