Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.


Question: Auto restart after upgrade to High Sierra

My mac book pro (15 inch ,2015) restarting with crash after upgrading to High Sierra 10.13.1

It is still restarting after I upgrade to High Sierra 10.13.2.

So I buy a new mac book pro (13inch with touch id), and make an backup with TimeMachine.

So I have to format the entire system, and I reinstall a new fresh mac os High Sierra with time machine backup from my new mac book pro backupfile.

But, It is still crash, and show black screen with some infomation.

Could anyone help me?

Here is EtreCheck result:

EtreCheck version: 3.4.6 (460)

Report generated 2017-12-15 18:30:40

Download EtreCheck from https://etrecheck.com

Runtime: 2:14

Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: Computer is restarting


Show black screen and some notifications after crash

Hardware Information:

MacBook Pro (Retina, 15-inch, Mid 2015)

[Technical Specifications] - [User Guide] - [Warranty & Service]

MacBook Pro - model: MacBookPro11,5

1 2.5 GHz Intel Core i7 (i7-4870HQ) CPU: 4-core

16 GB RAM Not upgradeable


8 GB DDR3 1600 MHz ok


8 GB DDR3 1600 MHz ok

Handoff/Airdrop2: supported

en0: 802.11 a/b/g/n/ac

Battery: Health = Normal - Cycle count = 164

Proxy: HTTP

Proxy: HTTPS

iCloud Quota: 4.34 GB available

Video Information:

AMD Radeon R9 M370X - VRAM: 2 GB

Intel Iris Pro - VRAM: 1536 MB

Color LCD 2880 x 1800

Disk Information:

APPLE SSD SM0512G disk0: (500.28 GB) (Solid State - TRIM: Yes)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

(disk0s2) <not mounted>
[APFS Container]: 500.07 GB

USB Information:


TOSHIBA External USB 3.0

External USB 3.0 disk2: (1 TB)

EFI (disk2s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

[redacted]'s TimeMachine (disk2s2 - Case-sensitive Journaled HFS+) /Volumes/michael's TimeMachine : 999.86 GB (444.24 GB free)

Boot OS X (disk2s3 - Journaled HFS+) <not mounted> : 134 MB

Apple Inc. Apple Internal Keyboard / Trackpad

Broadcom Corp. Bluetooth USB Host Controller

Thunderbolt Information:

Apple Inc. thunderbolt_bus

Virtual disks:

Macintosh HD (disk1s1 - APFS) /
[Startup]: 500.07 GB (452.00 GB free)

Encrypted: Yes (Unlocked)

Physical disk: disk0s2 500.07 GB (452.00 GB free)

(disk1s2) <not mounted>
[Preboot]: 500.07 GB

Physical disk: disk0s2 500.07 GB

(disk1s3) <not mounted>
[Recovery]: 500.07 GB

Physical disk: disk0s2 500.07 GB

(disk1s4) /private/var/vm
[VM]: 500.07 GB

Physical disk: disk0s2 500.07 GB

System Software:

macOS High Sierra
10.13.2 (17C88) - Time since boot: less than an hour

Configuration files:

/etc/hosts - Count: 12


Mac App Store and identified developers

Kernel Extensions:

/Library/Application Support/VirtualBox

[not loaded] org.virtualbox.kext.VBoxDrv (5.2.2) [Lookup]

[not loaded] org.virtualbox.kext.VBoxNetAdp (5.2.2) [Lookup]

[not loaded] org.virtualbox.kext.VBoxNetFlt (5.2.2) [Lookup]

[not loaded] org.virtualbox.kext.VBoxUSB (5.2.2) [Lookup]

System Launch Agents:

[not loaded] 8 Apple tasks

[loaded] 175 Apple tasks

[running] 107 Apple tasks

System Launch Daemons:

[not loaded] 37 Apple tasks

[loaded] 183 Apple tasks

[running] 110 Apple tasks

Launch Daemons:

[running] com.docker.vmnetd.plist (Docker Inc - installed 2017-12-11) [Lookup]

[not loaded] org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2017-12-11) [Lookup]

User Launch Agents:

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-12-11) [Lookup]

[running] net.nutstore.agent.plist (Yicun Network Technology Co. Ltd. - installed 2017-12-05) [Lookup]

[running] org.getlantern.plist (Brave New Software Project, Inc - installed 2017-12-15) [Lookup]

User Login Items:

Google Chrome Application - Hidden

(/Applications/Google Chrome.app)

iTunesHelper Application (Apple, Inc. - installed 2017-12-15)


Flux Application


Dash Application


Alfred Application


DockerHelper SMLoginItem - Hidden (Docker Inc - installed 2017-12-12)


1Password Helper URL SMLoginItem - Hidden (Apple, Inc. - installed 2017-12-15)

(/Applications/1Password.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebit s.onepassword-osx-helper.app)

Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2017-12-02)

3rd Party Preference Panes:


Time Machine:

Skip System Files: NO

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 500.07 GB Disk used: 48.07 GB


[redacted]'s TimeMachine [Local]

Total size: 999.86 GB

Total number of backups: 13

Oldest backup: 24/11/2017, 02:19

Last backup: 11/12/2017, 17:45

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 48.07 GB X 3)

Top Processes by CPU:




Google Chrome


Top Processes by Memory:

1.45 GB

430 MB mds_stores

277 MB Google Chrome Helper

266 MB Google Chrome

250 MB JavaAppLauncher

Top Processes by Network Use:

Input Output Process name

12 KB 7 MB JavaAppLauncher

89 KB 68 KB lantern

39 KB 18 KB mDNSResponder

5 KB 9 KB apsd

9 KB 3 KB Mail

Top Processes by Energy Use:

8.82 WindowServer

7.12 mds_stores

6.98 mds

5.62 Google Chrome

Virtual Memory Information:

8.36 GB
Available RAM

4.27 GB
Free RAM

7.64 GB
Used RAM

4.10 GB
Cached files

0 B Swap Used

Diagnostics Events (last 3 days for minor events):

2017-12-15 18:15:11 Postman.app Crash [Open]

Cause: Calling windowShouldClose: on the delegate for the AtomNSWindow 0x7fd066006f80

2017-12-15 18:14:13 Kernel Panic [Open] [Details]

3rd Party Kernel Extensions: None

2017-12-15 12:12:02 Nutstore.app High CPU use [Open] [Details]

MacBook Pro (Retina, 15-inch, Mid 2015), macOS High Sierra (10.13.2)

Posted on

There are no replies.
User profile for user: michaelOoO3

Question: Auto restart after upgrade to High Sierra