Auto restart after upgrade to High Sierra
My mac book pro (15 inch ,2015) restarting with crash after upgrading to High Sierra 10.13.1
It is still restarting after I upgrade to High Sierra 10.13.2.
So I buy a new mac book pro (13inch with touch id), and make an backup with TimeMachine.
So I have to format the entire system, and I reinstall a new fresh mac os High Sierra with time machine backup from my new mac book pro backupfile.
But, It is still crash, and show black screen with some infomation.
Could anyone help me?
Here is EtreCheck result:
EtreCheck version: 3.4.6 (460)
Report generated 2017-12-15 18:30:40
Download EtreCheck from https://etrecheck.com
Runtime: 2:14
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Problem: Computer is restarting
Description:
Show black screen and some notifications after crash
Hardware Information: ⓘ
MacBook Pro (Retina, 15-inch, Mid 2015)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Pro - model: MacBookPro11,5
1 2.5 GHz Intel Core i7 (i7-4870HQ) CPU: 4-core
16 GB RAM Not upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless:
en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 164
Proxy: HTTP
Proxy: HTTPS
iCloud Quota: 4.34 GB available
Video Information: ⓘ
AMD Radeon R9 M370X - VRAM: 2 GB
Intel Iris Pro - VRAM: 1536 MB
Color LCD 2880 x 1800
Disk Information: ⓘ
APPLE SSD SM0512G disk0: (500.28 GB) (Solid State - TRIM: Yes)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB
(disk0s2) <not mounted>
[APFS Container]: 500.07 GB
USB Information: ⓘ
USB30Bus
TOSHIBA External USB 3.0
External USB 3.0 disk2: (1 TB)
EFI (disk2s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB
[redacted]'s TimeMachine (disk2s2 - Case-sensitive Journaled HFS+) /Volumes/michael's TimeMachine : 999.86 GB (444.24 GB free)
Boot OS X (disk2s3 - Journaled HFS+) <not mounted> : 134 MB
Apple Inc. Apple Internal Keyboard / Trackpad
Broadcom Corp. Bluetooth USB Host Controller
Thunderbolt Information: ⓘ
Apple Inc. thunderbolt_bus
Virtual disks: ⓘ
Macintosh HD (disk1s1 - APFS) /
[Startup]: 500.07 GB (452.00 GB free)
Encrypted: Yes (Unlocked)
Physical disk: disk0s2 500.07 GB (452.00 GB free)
(disk1s2) <not mounted>
[Preboot]: 500.07 GB
Physical disk: disk0s2 500.07 GB
(disk1s3) <not mounted>
[Recovery]: 500.07 GB
Physical disk: disk0s2 500.07 GB
(disk1s4) /private/var/vm
[VM]: 500.07 GB
Physical disk: disk0s2 500.07 GB
System Software: ⓘ
macOS High Sierra
10.13.2 (17C88) - Time since boot: less than an hour
Configuration files: ⓘ
/etc/hosts - Count: 12
Gatekeeper: ⓘ
Mac App Store and identified developers
Kernel Extensions: ⓘ
/Library/Application Support/VirtualBox
[not loaded] org.virtualbox.kext.VBoxDrv (5.2.2) [Lookup]
[not loaded] org.virtualbox.kext.VBoxNetAdp (5.2.2) [Lookup]
[not loaded] org.virtualbox.kext.VBoxNetFlt (5.2.2) [Lookup]
[not loaded] org.virtualbox.kext.VBoxUSB (5.2.2) [Lookup]
System Launch Agents: ⓘ
[not loaded] 8 Apple tasks
[loaded] 175 Apple tasks
[running] 107 Apple tasks
System Launch Daemons: ⓘ
[not loaded] 37 Apple tasks
[loaded] 183 Apple tasks
[running] 110 Apple tasks
Launch Daemons: ⓘ
[running] com.docker.vmnetd.plist (Docker Inc - installed 2017-12-11) [Lookup]
[not loaded] org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2017-12-11) [Lookup]
User Launch Agents: ⓘ
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-12-11) [Lookup]
[running] net.nutstore.agent.plist (Yicun Network Technology Co. Ltd. - installed 2017-12-05) [Lookup]
[running] org.getlantern.plist (Brave New Software Project, Inc - installed 2017-12-15) [Lookup]
User Login Items: ⓘ
Google Chrome Application - Hidden
(/Applications/Google Chrome.app)
iTunesHelper Application (Apple, Inc. - installed 2017-12-15)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Flux Application
(/Applications/Flux.app)
Dash Application
(/Applications/Dash.app)
Alfred Application
(/Applications/Alfred.app)
DockerHelper SMLoginItem - Hidden (Docker Inc - installed 2017-12-12)
(/Applications/Docker.app/Contents/Library/LoginItems/DockerHelper.app)
1Password Helper URL SMLoginItem - Hidden (Apple, Inc. - installed 2017-12-15)
(/Applications/1Password.app/Contents/Library/LoginItems/2BUA8C4S2C.com.agilebit s.onepassword-osx-helper.app)
Internet Plug-ins: ⓘ
QuickTime Plugin: 7.7.3 (installed 2017-12-02)
3rd Party Preference Panes: ⓘ
None
Time Machine: ⓘ
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 500.07 GB Disk used: 48.07 GB
Destinations:
[redacted]'s TimeMachine [Local]
Total size: 999.86 GB
Total number of backups: 13
Oldest backup: 24/11/2017, 02:19
Last backup: 11/12/2017, 17:45
Size of backup disk: Adequate
Backup size 999.86 GB > (Disk used 48.07 GB X 3)
Top Processes by CPU: ⓘ
11%
Finder
9%
WindowServer
5%
kernel_task
4%
Google Chrome
4%
hidd
Top Processes by Memory: ⓘ
1.45 GB
kernel_task
430 MB mds_stores
277 MB Google Chrome Helper
266 MB Google Chrome
250 MB JavaAppLauncher
Top Processes by Network Use: ⓘ
Input Output Process name
12 KB 7 MB JavaAppLauncher
89 KB 68 KB lantern
39 KB 18 KB mDNSResponder
5 KB 9 KB apsd
9 KB 3 KB Mail
Top Processes by Energy Use: ⓘ
8.82 WindowServer
7.12 mds_stores
6.98 mds
5.62 Google Chrome
Virtual Memory Information: ⓘ
8.36 GB
Available RAM
4.27 GB
Free RAM
7.64 GB
Used RAM
4.10 GB
Cached files
0 B Swap Used
Diagnostics Events (last 3 days for minor events): ⓘ
2017-12-15 18:15:11 Postman.app Crash [Open]
Cause: Calling windowShouldClose: on the delegate for the AtomNSWindow 0x7fd066006f80
2017-12-15 18:14:13 Kernel Panic [Open] [Details]
3rd Party Kernel Extensions: None
2017-12-15 12:12:02 Nutstore.app High CPU use [Open] [Details]
MacBook Pro (Retina, 15-inch, Mid 2015), macOS High Sierra (10.13.2)