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Can i exchange my watch for the rose gold?

I just picked up my watch last night, and i thought i got the rose gold one. I came to pick it up after work and when i got it the guy scanned it and put it in the bag and i didn’t notice until i got home that it is the space gray one. Please let me know if i can exchange it.

Posted on Dec 15, 2017 5:40 AM

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3 replies

Dec 15, 2017 5:44 AM in response to Francine3590

Hi


I suggest that you contact the Apple Online Store (or the Apple Retail Store where you collected the Apple Watch) for assistance:



Apple's return policy is detailed here:


Returns & Refunds - Shopping Help - Apple


I'm afraid that no-one here can assist you directly. You are not talking to Apple here - this is a user-based technical support community.


Note also that Apple does not currently sell a Rose Gold model. The only gold colour that is currently available is Gold Aluminium:


Can i exchange my watch for the rose gold?

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