Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Safari misbehaving under High Sierra

I am having problems with Safari. I can't sign into Apple discussions because the wheel of death spins forever. Some websites that allow me to print documents show only grey in the pop up window in Safari. Google searches with displayed URL's will not go to the website when I click on them. This all happened about the time when I upgraded to High Sierra.


I am using the Firefox browser to access this website and the others I am having issues with in Safari and it works just fine.


Any ideas on what is going on?



I have a MacBook Pro 15inch early 2011,

2 GHz Intel core i7

8 GB 1333 MHz DDR3 with an Intel HD Graphics 3000 512MB

MacBook Pro, macOS High Sierra (10.13.2), 2 GHz Intel Core i7

Posted on Dec 15, 2017 7:02 AM

Reply
4 replies

Dec 15, 2017 7:17 AM in response to William Saviers

Uninstall any unwanted apps , cleaners , anti virus ( if they are running in the system ) , even fire fox is not required in Macs .

Run Malware - Bytes Anti Malware for Mac to remove adwares and malware , keeps login items as empty , in safari preferences keep extensions as off .Make a practice of clearing all history and website data .

See articles Non-responsive DNS server or invalid DNS configuration can cause long delay before webpages load - Apple Support

macOS Sierra: If you think you have incompatible login items

Use safe mode to isolate issues with your Mac - Apple Support

If you can’t open a website - Apple Support

Enter in user library macOS Sierra: Library folder

Find Folders Caches , Cookies , Saved Application State select the contents of them and move to trash , restart the Mac and empty the trash .

Dec 15, 2017 8:51 AM in response to William Saviers

Safari/Preferences/Advanced - enable the Develop menu, then go there and Empty Caches. Quit/reopen Safari and test. Then try Safari/History/Show History and delete all history items. Quit/reopen Safari and test. You can also try try Safari/Clear History…. The down side is it clears all cookies. Doing this may cause some sites to no longer recognize your computer as one that has visited the web site. Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Library/Caches/com.apple.Safari/Cache.db and move it to the trash.


Go to Safari Preferences/Extensions and turn all extensions off. Test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Safari Corruption See post by Linc Davis


If that doesn't work, try running this program in your normal user account , then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Safari misbehaving under High Sierra

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.