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Iphone 7Plus experiencing "Call Failed" on Airtel Nnetwork

Hi,


I am using Iphone 7Plus on Airtel network and have been experiencing a lot of call drops lately. When I try to call someone, the call drops off before even connecting or sometimes it drops in middle of a call and I get a pop up saying "Call Failed" post which it returns to home screen. I have also received multiple complaints from people who try to call me, that they don't hear any ringtone and are unable to reach me on multiple occasions.


I have replaced my Airtel sim thinking that the sim could be the culprit. Unfortunately the problem still exists.


I am now assuming it to be some serious issue with the Apple hardware so don't know how to proceed with contacting Apple and reporting this.


I purchased the phone in July 2017 from one of the retail stores in Dubai.


Can someone please help me?


Thank you.

iPhone 7 Plus, iOS 11.2.1

Posted on Dec 15, 2017 7:18 AM

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Iphone 7Plus experiencing "Call Failed" on Airtel Nnetwork

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