Problem with ID

Question

Level 1

4 points

Problem with ID

My sisters boyfriend bought an apple iphone 5 and had his apple ID on it, then he gave that phone to my sister and she logged with her apple ID and after that his apple ID got blocked (at that moment he had iphone 6). It was 2yrs ago. So now my sister gave me her iphone 5, and Im scared to log in wih my apple ID so hers dont get blocked as it happened to her boyfriend? What should I do? Thanks

Posted on Dec 15, 2017 8:23 AM

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Answer 1

Eric Root

Level 10

684,027 points

Dec 15, 2017 8:38 AM in response to vlahovic38

Ask your sister to follow the steps in this article and then there should be no problems. If there is a problem, ask your sister to contact Apple ID Support.

Selling/Giving Away Device

there is a contact link.

Apple ID Support

Apple ID Support (2)

Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.

Apple Support using Twitter

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