Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Using web redirect to Apple support with virus notice

Using safari and received notice I had 3 virus and my iMac was already 33% damaged got redirected to Apple support were told to download macOS Hi Sierra. I quit safari and deleted all history. My iMac seems no different is this a phishing and do I need to take further action

Posted on Dec 15, 2017 10:09 AM

Reply
Question marked as Best reply

Posted on Dec 23, 2017 9:33 AM

It, and any such message will be a scam.

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

4 replies

Dec 15, 2017 10:29 PM in response to fozzy225

It might be due to adware or ad inside specific webpages.


Step1. Run my free tool to scan and remove adware: Adware Removal Pro for Mac

Step2. Install AdBlock extension to block ads inside web pages: https://getadblock.com/




<Disclaimer: this post contains links to my own website from which I may derive some form of compensation. My website does not contain 3rd party ads. This disclaimer is required by ASC Terms of Use whenever linking to one's own site or product.>

Using web redirect to Apple support with virus notice

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.