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A devastating iTune bug after upgrade to High Sierra

After upgrading to High Sierra, iTune (12.7.58) started not working all all. Every time I press "play" on any songs or lists of songs, iTune just quickly goes through all the album covers like being possessed. It doesn't play music at all. Should I reinstall iTune but how?

mac OS High Sierra 10.13.2

Posted on Dec 15, 2017 11:05 AM

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9 replies

Dec 15, 2017 11:06 AM in response to johnnyhuangsf

I suggest you use the program created by Etresoft, a frequent contributor. It will provide a snapshot of your system which we can analyze to possibly determine the cause of your problem. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.


Etrecheck – System Information

A devastating iTune bug after upgrade to High Sierra

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