I have an Imac(Sierra) and have purchased Adobe Elements 2018 and downloaded it. However I can't install it because the message says because of security Amazon is not authorized to download to my computer. What should I do?

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Level 1

4 points

I have an Imac(Sierra) and have purchased Adobe Elements 2018 and downloaded it. However I can't install it because the message says because of security Amazon is not authorized to download to my computer. What should I do?

I have an Imac (Sierra) and have purchased from Amazon a copy of Adobe Elements 2018. I tried to install it and see a message from Amazon something about security and the Amazon site not being allowed to install software on my computer. How can I get the computer to allow this program to be installed?

Posted on Dec 15, 2017 1:02 PM

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Answer 1

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rkaufmann87

Level 10

140,856 points

Dec 15, 2017 1:05 PM in response to sbrad284

Your issue may be a simple security settings issue. Please read:

https://www.macworld.com/article/3094865/macs/how-to-run-apps-that-are-not-from- the-app-store-in-macos-sierra.html

However if you cannot download something purchased from the Amazon store, then get a refund and purchase it directly from either the Mac App Store (if available) , Adobe or even E-Bay.

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Answer 2

sbrad284 Author

Level 1

4 points

Dec 18, 2017 1:48 PM in response to sbrad284

Thank you so much for your help. I was able to download Elements 2018 and all is well. Thanks for your help.

S. K. Bradshaw

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