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Question: has a resolution been discovered on why my iPhone is locked on a default sound and the ringtone cannot be changed.

Iphone 7

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Dec 15, 2017 2:16 PM in response to Jmh8256 In response to Jmh8256

Hi

Go to iCloud make sure iCloud back up is on Then backup now over your wifi

Then go to settings down to reset Restore iPhone back to factory settings.

Set back up over your wifi when it asks if you want to use iCloud backup Say yes to get your apps and data back.

Cheers

Brian 🇬-1F1E7;

Dec 15, 2017 2:16 PM

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Question: has a resolution been discovered on why my iPhone is locked on a default sound and the ringtone cannot be changed.