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Since I updated my iPad and iPhone I am unable to use my finger to unlock my iPad or iphone

Since I updated my iPad Pro and my iPhone I am unable to use my finger to unlock either of them.

Posted on Dec 15, 2017 1:27 PM

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Posted on Dec 16, 2017 10:03 AM

Hi

Go to settings down to Touch I'd & passcode delete all finger prints

If there is any then add Them back again.

If this doesn't work go to Support.apple.com

Cheers

Brian 🇬-1F1E7;

2 replies

Since I updated my iPad and iPhone I am unable to use my finger to unlock my iPad or iphone

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