MacOS Update Combo 10.13.2 fails

Question

Level 1

14 points

MacOS Update Combo 10.13.2 fails

I have a MacBook Pro (Mid 2012) running 10.13 (build 17A405). The Apple store tells me that an update to 10.13.2 is available (the "Update Combo 10.13.2"). I have run "Update" twice, and the usual installation process seems to go as expected (restart, installation, etc.). However, the "About this Mac" information panel continues to show that I am running 10.13 (build 17A405) rather than 10.13.2 (build 17C89).

Does anyone have advice?

MacBook Pro (Retina, Mid 2012), OS X Yosemite (10.10.3)

Posted on Dec 15, 2017 2:56 PM

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Answer 1

John Galt

Level 10

141,054 points

Dec 16, 2017 12:38 PM in response to Gorpus

That'll do it. Non-Apple "antivirus" or "security" products are worthless.

All "F-Secure" did for you was to prevent you from installing a macOS update specifically designed to fix a glaring security hole that Apple overlooked. Not a good thing from a security perspective, and not surprising either.

Don't just disable it. Uninstall it. As such things go "F-Secure" is particularly odious. Beware that the uninstaller app for an older version of that product was ineffective, another characteristic of garbage. If you need help eradicating it from your Mac, write back and I'll see if I can help.

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Answer 2

John Galt

Level 10

141,054 points

Dec 16, 2017 8:35 PM in response to Gorpus

Consider contacting its developer for support. At the time I evaluated the "F-Secure" product and concluded that its uninstaller was ineffective, I restored the affected Mac from a Time Machine backup created prior to installing it.

That does not mean it's impossible to eradicate it completely, I just was not interested in devoting the effort into doing it. I may find some time to investigate it the future, but I can't promise anything.

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Answer 3

John Galt

Level 10

141,054 points

Dec 15, 2017 5:15 PM in response to Gorpus

Try the direct download link on the following page: macOS High Sierra 10.13.2 Combo Update

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Answer 4

dialabrain

Level 10

122,519 points

Dec 16, 2017 8:16 AM in response to Gorpus

Try installing the Combo Update while in Safe Mode.

Use safe mode to isolate issues with your Mac - Apple Support

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Answer 5

Gorpus Author

Level 1

14 points

Dec 15, 2017 8:32 PM in response to John Galt

This did not work. I downloaded and ran MacOSUpdCombo10.13.2.pkg. However, "About This Mac" still shows 10.13 (build 17A405).

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Answer 6

Gorpus Author

Level 1

14 points

Dec 16, 2017 8:18 AM in response to dialabrain

I didn't use safe mode. However, while thinking about which SW might be interfering, I disabled XFENCE (security SW), and the update worked.

Thanks,

Jon

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Answer 7

dialabrain

Level 10

122,519 points

Dec 16, 2017 8:20 AM in response to Gorpus

You're welcome. Yes, security software on Macs can often cause more harm than good. Not something I would ever install.

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Answer 8

Gorpus Author

Level 1

14 points

Dec 16, 2017 1:27 PM in response to John Galt

It's uninstalled. However, I can't get rid of /Library/StagedExtensions/Library/Extensions/XFENCE.kext (a directory) or its contents, even with sudo. I get an "Operation not permitted" error.

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