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Question: Photos crashing after High Sierra

Since updating to High Sierra, I have not been able to use Photos. It comes up, starts updating the library and after it gets to 100%, it crashes. I do see it getting notifications if new pics have been added to a shared album, but I am unable to open and look at any pics.


Here is some of the crash log (I'm sorry if I've included too much). I have submitted to Apple.


Thank you,

Valerie Kettner - Macbook Air (2013 - 8gigs Ram and 500g drive)


Process: Photos [292]

Path: /Applications/Photos.app/Contents/MacOS/Photos

Identifier: Photos

Version: 3.0 (3231.11.210)

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: Photos [292]

User ID: 501



Date/Time: 2017-12-15 18:52:28.712 -0500

OS Version: Mac OS X 10.13.1 (17B1003)

Report Version: 12

Anonymous UUID: F7921DA9-D5D1-AE50-1CC0-CBFF023583AB





Time Awake Since Boot: 410 seconds



System Integrity Protection: enabled



Crashed Thread: 7 Dispatch queue: Search Index Version Save Queue



Exception Type: EXC_BAD_INSTRUCTION (SIGILL)

Exception Codes: 0x0000000000000001, 0x0000000000000000

Exception Note: EXC_CORPSE_NOTIFY



Termination Signal: Illegal instruction: 4

Termination Reason: Namespace SIGNAL, Code 0x4

Terminating Process: exc handler [0]



Application Specific Backtrace 1:

0 CoreFoundation 0x00007fff561052fb __exceptionPreprocess + 171

1 libobjc.A.dylib 0x00007fff7ca72c76 objc_exception_throw + 48

2 CoreFoundation 0x00007fff56196d6d +[NSException raise:format:] + 205

3 PhotoLibraryPrivate 0x00007fff743ad4c1 -[LiSqliteBuffer setData:forRow:forColumn:] + 133

4 PhotoLibraryPrivate 0x00007fff74373af6 -[LiSqliteBuffer setObject:forRow:forColumn:] + 386

5 CoreFoundation 0x00007fff560858ff -[__NSArrayM enumerateObjectsWithOptions:usingBlock:] + 239

6 PhotoLibraryPrivate 0x00007fff743731b7 -[LiSqliteBufferWriter addRowFromArray:] + 290

7 PhotoLibraryPrivate 0x00007fff7464f1d6 -[LiTransactionContext saveRequestFromContextData:saveHandlers:persistHandlers:] + 3589

8 PhotoLibraryPrivate 0x00007fff7465046f -[LiTransactionContext saveWithCompletionHandler:] + 460

9 PhotoLibraryPrivate 0x00007fff7464d07d -[LiTransactionContext performChanges:completionHandler:] + 165

10 PhotoLibraryPrivate 0x00007fff7460b758 __47-[RDVersionSearchIndexUpdateBatch finishUpdate]_block_invoke + 253

11 libdispatch.dylib 0x00007fff7d62f6cd _dispatch_call_block_and_release + 12

12 libdispatch.dylib 0x00007fff7d627e88 _dispatch_client_callout + 8

13 libdispatch.dylib 0x00007fff7d63c356 _dispatch_queue_serial_drain + 635

14 libdispatch.dylib 0x00007fff7d62f239 _dispatch_queue_invoke + 373

15 libdispatch.dylib 0x00007fff7d63d042 _dispatch_root_queue_drain_deferred_wlh + 332

16 libdispatch.dylib 0x00007fff7d640e1b _dispatch_workloop_worker_thread + 880

17 libsystem_pthread.dylib 0x00007fff7d8eb033 _pthread_wqthread + 980

18 libsystem_pthread.dylib 0x00007fff7d8eac4d start_wqthread + 13



Thread 0:: Dispatch queue: com.apple.main-thread

0 libsystem_kernel.dylib 0x00007fff7d7a7e76 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff7d7a7390 mach_msg + 60

2 com.apple.CoreFoundation 0x00007fff560805d5 __CFRunLoopServiceMachPort + 341

3 com.apple.CoreFoundation 0x00007fff5607f927 __CFRunLoopRun + 1783

4 com.apple.CoreFoundation 0x00007fff5607efa3 CFRunLoopRunSpecific + 483

5 com.apple.HIToolbox 0x00007fff5539e866 RunCurrentEventLoopInMode + 286

6 com.apple.HIToolbox 0x00007fff5539e5d6 ReceiveNextEventCommon + 613

7 com.apple.HIToolbox 0x00007fff5539e354 _BlockUntilNextEventMatchingListInModeWithFilter + 64

8 com.apple.AppKit 0x00007fff5369ba23 _DPSNextEvent + 2085

9 com.apple.AppKit 0x00007fff53e30e6c -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 3044

10 com.apple.AppKit 0x00007fff53690831 -[NSApplication run] + 764

11 com.apple.AppKit 0x00007fff5365f9d2 NSApplicationMain + 804

12 libdyld.dylib 0x00007fff7d661145 start + 1



Thread 1:: Dispatch queue: com.apple.root.default-qos

0 libsystem_kernel.dylib 0x00007fff7d7a7eca semaphore_timedwait_trap + 10

1 libdispatch.dylib 0x00007fff7d637a2d _dispatch_sema4_timedwait + 72

2 libdispatch.dylib 0x00007fff7d62cf00 _dispatch_group_wait_slow + 97

3 libdispatch.dylib 0x00007fff7d63a9bf dispatch_block_wait + 253

4 com.apple.PhotoLibraryPrivate 0x00007fff743a7448 __69-[RDLibraryUpgrader upgradeLibrary:fromVersion:toVersion:completion:]_block_invoke + 1942

5 com.apple.PhotoLibraryPrivate 0x00007fff743600d2 __58-[RDLibraryUpgradeProcessor upgradeWithCompletionHandler:]_block_invoke + 1307

6 libdispatch.dylib 0x00007fff7d62f6cd _dispatch_call_block_and_release + 12

7 libdispatch.dylib 0x00007fff7d627e88 _dispatch_client_callout + 8

8 libdispatch.dylib 0x00007fff7d634da5 _dispatch_queue_override_invoke + 880

9 libdispatch.dylib 0x00007fff7d629a7a _dispatch_root_queue_drain + 515

10 libdispatch.dylib 0x00007fff7d629826 _dispatch_worker_thread3 + 101

11 libsystem_pthread.dylib 0x00007fff7d8eb1ca _pthread_wqthread + 1387

12 libsystem_pthread.dylib 0x00007fff7d8eac4d start_wqthread + 13



Thread 2:

0 libsystem_kernel.dylib 0x00007fff7d7b0e7e __psynch_cvwait + 10

1 libsystem_pthread.dylib 0x00007fff7d8ec662 _pthread_cond_wait + 732

2 libc++.1.dylib 0x00007fff7b69dcb0 std::__1::condition_variable::wait(std::__1::unique_lock<std::__1::mutex>&) + 18

3 com.apple.JavaScriptCore 0x00007fff59b39c96 void std::__1::condition_variable_any::wait<std::__1::unique_lock<bmalloc::Mutex> >(std::__1::unique_lock<bmalloc::Mutex>&) + 86

4 com.apple.JavaScriptCore 0x00007fff59b39bcb bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>::threadRunLoop() + 139

5 com.apple.JavaScriptCore 0x00007fff59b39ef8 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__threa d_struct, std::__1::default_delete<std::__1::__thread_struct> >, void (*)(bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>*), bmalloc::AsyncTask<bmalloc::Heap, void (bmalloc::Heap::*)()>*> >(void*) + 40

6 libsystem_pthread.dylib 0x00007fff7d8eb6c1 _pthread_body + 340

7 libsystem_pthread.dylib 0x00007fff7d8eb56d _pthread_start + 377

8 libsystem_pthread.dylib 0x00007fff7d8eac5d thread_start + 13



Thread 3:: com.apple.NSEventThread

0 libsystem_kernel.dylib 0x00007fff7d7a7e76 mach_msg_trap + 10

1 libsystem_kernel.dylib 0x00007fff7d7a7390 mach_msg + 60

2 com.apple.CoreFoundation 0x00007fff560805d5 __CFRunLoopServiceMachPort + 341

3 com.apple.CoreFoundation 0x00007fff5607f927 __CFRunLoopRun + 1783

4 com.apple.CoreFoundation 0x00007fff5607efa3 CFRunLoopRunSpecific + 483

5 com.apple.AppKit 0x00007fff537d92d1 _NSEventThread + 184

6 libsystem_pthread.dylib 0x00007fff7d8eb6c1 _pthread_body + 340

7 libsystem_pthread.dylib 0x00007fff7d8eb56d _pthread_start + 377

8 libsystem_pthread.dylib 0x00007fff7d8eac5d thread_start + 13



Thread 4:

0 libsystem_kernel.dylib 0x00007fff7d7b16da __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff7d8eb06a _pthread_wqthread + 1035

2 libsystem_pthread.dylib 0x00007fff7d8eac4d start_wqthread + 13



Thread 5:

0 libsystem_kernel.dylib 0x00007fff7d7b16da __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff7d8eb26f _pthread_wqthread + 1552

2 libsystem_pthread.dylib 0x00007fff7d8eac4d start_wqthread + 13



Thread 6:

0 libsystem_kernel.dylib 0x00007fff7d7b16da __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff7d8eb26f _pthread_wqthread + 1552

2 libsystem_pthread.dylib 0x00007fff7d8eac4d start_wqthread + 13



Thread 7 Crashed:: Dispatch queue: Search Index Version Save Queue

0 com.apple.AppKit 0x00007fff539c6520 -[NSApplication _crashOnException:] + 109

1 com.apple.AppKit 0x00007fff539c6408 -[NSApplication reportException:] + 953

2 com.apple.AppKit 0x00007fff53ab0b70 uncaughtErrorProc + 157

3 com.apple.CoreFoundation 0x00007fff56197153 __handleUncaughtException + 771

4 libobjc.A.dylib 0x00007fff7ca74e9d _objc_terminate() + 91

5 libc++abi.dylib 0x00007fff7b70b7c9 std::__terminate(void (*)()) + 8

6 libc++abi.dylib 0x00007fff7b70b843 std::terminate() + 51

7 libdispatch.dylib 0x00007fff7d627e9c _dispatch_client_callout + 28

8 libdispatch.dylib 0x00007fff7d63c356 _dispatch_queue_serial_drain + 635

9 libdispatch.dylib 0x00007fff7d62f239 _dispatch_queue_invoke + 373

10 libdispatch.dylib 0x00007fff7d63d042 _dispatch_root_queue_drain_deferred_wlh + 332

11 libdispatch.dylib 0x00007fff7d640e1b _dispatch_workloop_worker_thread + 880

12 libsystem_pthread.dylib 0x00007fff7d8eb033 _pthread_wqthread + 980

13 libsystem_pthread.dylib 0x00007fff7d8eac4d start_wqthread + 13



Thread 8:

0 libsystem_kernel.dylib 0x00007fff7d7b16da __workq_kernreturn + 10

1 libsystem_pthread.dylib 0x00007fff7d8eb26f _pthread_wqthread + 1552

2 libsystem_pthread.dylib 0x00007fff7d8eac4d start_wqthread + 13



Thread 7 crashed with X86 Thread State (64-bit):

rax: 0x00007fe1c554d000 rbx: 0x0000604011247e90 rcx: 0x0000000000000000 rdx: 0x00000000000007a6

rdi: 0x0000000008000101 rsi: 0x00007fe1c554f7a1 rbp: 0x0000700007f90580 rsp: 0x0000700007f90570

r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000700007f90078 r11: 0xffffffffffffdfff

r12: 0x0000700007f90580 r13: 0x0000604000108790 r14: 0x00007fff7ca64e80 r15: 0x0000700007f90590

rip: 0x00007fff539c6520 rfl: 0x0000000000010202 cr2: 0x00007fe1c5563008


Logical CPU: 3

Error Code: 0x00000000

Trap Number: 6






VM Region Summary:

ReadOnly portion of Libraries: Total=585.7M resident=0K(0%) swapped_out_or_unallocated=585.7M(100%)

Writable regions: Total=2.8G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=2.8G(100%)


VIRTUAL REGION

REGION TYPE SIZE COUNT (non-coalesced)

=========== ======= =======

Accelerate framework 256K 3

Activity Tracing 256K 2

CG backing stores 248K 3

CG image 36K 8

CoreAnimation 252K 14

CoreGraphics 8K 2

CoreImage 24K 7

CoreUI image data 1180K 16

CoreUI image file 212K 5

Foundation 96.0M 9

JS JIT generated code 8K 3

JS JIT generated code (reserved) 1.0G 2 reserved VM address space (unallocated)

Kernel Alloc Once 8K 2

MALLOC 1.6G 105

MALLOC guard page 64K 17

Memory Tag 242 12K 2

Memory Tag 246 816K 8

Memory Tag 247 2000K 5

SQLite page cache 64K 2

STACK GUARD 56.0M 10

Stack 12.1M 12

VM_ALLOCATE 348K 29

WebKit Malloc 7200K 5

__DATA 66.3M 535

__FONT_DATA 4K 2

__GLSLBUILTINS 2588K 2

__LINKEDIT 198.8M 6

__TEXT 386.9M 540

__UNICODE 560K 2

mapped file 69.8M 23

shared memory 740K 13

=========== ======= =======

TOTAL 3.5G 1363

TOTAL, minus reserved VM space 2.5G 1363



Model: MacBookAir6,2, BootROM MBA61.0103.B00, 2 processors, Intel Core i7, 1.7 GHz, 8 GB, SMC 2.13f15

Graphics: Intel HD Graphics 5000, Intel HD Graphics 5000, Built-In

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, -

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x117), Broadcom BCM43xx 1.0 (7.77.37.2.1a3)

Bluetooth: Version 6.0.0f1, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM0512F, 500.28 GB

USB Device: USB 3.0 Bus

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Air, Apple Inc., 23.6

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Dec 20, 2017 9:36 AM in response to LarryHN In response to LarryHN

I upgraded to 10.13.2, same result since upgrade, Photos crashes after opening. I've sent multiple reports to Apple. You would think if customers couldn't get into their own files that someone from apple would push a fix asap. People remember issues, and they impact business.


Process: Photos [581]

Path: /Applications/Photos.app/Contents/MacOS/Photos

Identifier: Photos

Version: 3.0 (3251.12.190)


Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x00007000031a3ff8

Termination Signal: Bus error: 10

Dec 20, 2017 9:36 AM

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Question: Photos crashing after High Sierra