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Not connected to phone but received message?

My Apple Watch is a LONG way from my phone but shows as connected and even got a new message. How is this possible?


Hmmm - I also have an iPad and a Mac. Is it actually connecting to one or the other of these?

Apple Watch Series 2(Alum) 38mm (2nd Gen), watchOS 4.2

Posted on Dec 15, 2017 4:19 PM

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Question marked as Best reply

Posted on Dec 16, 2017 5:30 AM

Hi


If your iPhone was out of Bluetooth range, then your Apple Watch had connected to a trusted Wi-Fi network.


For Apple Watch Series 2, the full range of features is available when Apple Watch and the paired iPhone are connected via Bluetooth and your iPhone has access to both cellular service and the Internet (via either cellular data or Wi-Fi).


You don't necessarily need to have your iPhone on or immediately around you (within arm's reach, for example) for the devices to establish and maintain their Bluetooth connection. Normal Bluetooth range is around 33 feet / 10 meters (this will vary in practice due to wireless interference).


Whenever your watch can't connect to the iPhone via Bluetooth, it will attempt, as a fallback, to connect to a known Wi-Fi network - this being a compatible 802.11b/g/n 2.4GHz Wi-Fi network (some exceptions apply) that your iPhone has connected to before whilst your Apple Watch was connected to the iPhone via Bluetooth.


When instead connected to Wi-Fi, the watch also still offers a number of features, including receiving and sending messages via iMessage. If your carrier offers Wi-Fi Calling and it is supported on your plan and enabled on your iPhone, you can also use Apple Watch to make calls and (subject to carrier support) to send and receive SMS / text messages.


If your Apple Watch is unable to connect either via Bluetooth or Wi-Fi, it again still offers some - although fewer - features.


Features that are available in each case are detailed here:


How to use your Apple Watch without your iPhone nearby - Apple Support


For the best performance from your iPhone and Apple Watch, including the most power-efficient communication between them, Apple recommends keeping both Bluetooth and Wi-Fi permanently enabled on your iPhone.


More information:


1 reply
Question marked as Best reply

Dec 16, 2017 5:30 AM in response to Cerridwyn

Hi


If your iPhone was out of Bluetooth range, then your Apple Watch had connected to a trusted Wi-Fi network.


For Apple Watch Series 2, the full range of features is available when Apple Watch and the paired iPhone are connected via Bluetooth and your iPhone has access to both cellular service and the Internet (via either cellular data or Wi-Fi).


You don't necessarily need to have your iPhone on or immediately around you (within arm's reach, for example) for the devices to establish and maintain their Bluetooth connection. Normal Bluetooth range is around 33 feet / 10 meters (this will vary in practice due to wireless interference).


Whenever your watch can't connect to the iPhone via Bluetooth, it will attempt, as a fallback, to connect to a known Wi-Fi network - this being a compatible 802.11b/g/n 2.4GHz Wi-Fi network (some exceptions apply) that your iPhone has connected to before whilst your Apple Watch was connected to the iPhone via Bluetooth.


When instead connected to Wi-Fi, the watch also still offers a number of features, including receiving and sending messages via iMessage. If your carrier offers Wi-Fi Calling and it is supported on your plan and enabled on your iPhone, you can also use Apple Watch to make calls and (subject to carrier support) to send and receive SMS / text messages.


If your Apple Watch is unable to connect either via Bluetooth or Wi-Fi, it again still offers some - although fewer - features.


Features that are available in each case are detailed here:


How to use your Apple Watch without your iPhone nearby - Apple Support


For the best performance from your iPhone and Apple Watch, including the most power-efficient communication between them, Apple recommends keeping both Bluetooth and Wi-Fi permanently enabled on your iPhone.


More information:


Not connected to phone but received message?

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