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Question: my macbook pro A1502 has a black screen but i hear chime when turned on, and the backlight wont turn on either nor the fan, anyoje know what could be the problem?

I tried to reboot but nothing happens

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Dec 15, 2017 5:40 PM in response to Gwen.paisley In response to Gwen.paisley

Try an SMC reset and NVRAM reset.

How to reset the System Management Controller (SMC) on your Mac - Apple Support

How to reset NVRAM on your Mac - Apple Support

You may try starting up in Safe mode by holding down the Shift key while starting to see if your computer will boot.

Also, you can try Recovery -- hold down Command and R keys on booting -- and use its Disk Utility to check your startup disk.

If you have an Apple store or approved retailer nearby it may be best to take it in for an evaluation.

Dec 15, 2017 5:40 PM

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Question: my macbook pro A1502 has a black screen but i hear chime when turned on, and the backlight wont turn on either nor the fan, anyoje know what could be the problem?