Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Where do i enter the 2 step verification code on an Android app?

I had to get an Android for work and want to get mail on it. But when I set it up, it says I need to have the 2 step code. I have the code. I don't know where to put it in on the new device.

Posted on

Reply

Dec 16, 2017 1:08 AM in response to Keri Vitagliano In response to Keri Vitagliano

If you are attempting to get your iCloud email on an Android device you are now required to use an 'app-specific' password in place of your normal iCloud password. In order to do this you need to set up two-factor authentication for your Apple ID, and for this you need to have either a Mac running el Capitan or above, or an iOS device running iOS9 or above.


https://support.apple.com/HT204915

https://support.apple.com/HT204397


If you are unable to set up two-factor authentication you should set up 2-step verification and use that to create an app-specific password (see link below) . Then go to http://appleid/apple.com , select 'Password and Security'; click 'Generate an App-Specific Password' and follow the instructions. Once you have the password, copy it and paste it into the password field in the application instead of your usual iCloud password. You should also keep a note of it (though you can generate a new one if required).


https://support.apple.com/kb/HT204152


You will need to nominate a 'trusted device' - any phone capable of receiving SMS messages. There will be a 2-day wait before you can complete the process.


(A particular caveat (about 2-step only) - you will be issued with a 'Recovery Key' in case you lose your 'trusted device'. Make sure to write this down and keep it in a safe place; if you lose both it and your trusted device you will be permanently locked out of your ID. You'd be surprised at the number of people who've posted here that they've got themselves into just that position.)

Dec 16, 2017 1:08 AM

Reply Helpful

Dec 16, 2017 7:37 PM in response to Roger Wilmut1 In response to Roger Wilmut1

OMG, thank you! I spent hours on this yesterday. I was generating a PW, but not an app specific password. So many instructions were before June when they changed things up. Plus, I didn't know where to enter it, because when you generate a PW on mobile, it doesn't give the same instructions as doing it on a laptop. THANK YOU!

Dec 16, 2017 7:37 PM

Reply Helpful
User profile for user: Keri Vitagliano

Question: Where do i enter the 2 step verification code on an Android app?