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Question: Stand alert when standing!

Apple Watch 3, iOS 11.2.1. I have a stand up desk at work so I never sit through the day. My watch will tell me to stand WHILE I AM STANDING! Anyone else having this issue? It’s actually been happening since I got the watch two months ago. I am very active, wear it as much as possible (when not charging) so it should be fairly calibrated and accustomed to my movement. The only fix I’ve found is to either raise my hand then lower it repeatedly, or squat down then stand back up repeatedly, for the entire minute.

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Dec 16, 2017 2:54 AM in response to Kelloggertcs In response to Kelloggertcs

Hi


For the purpose of crediting the hourly Stand achievement, your Apple Watch aims to identify when you have stood up and moved around for at least one minute during that hour.


Apple Watch uses an accelerometer to identify movement, so arm movement equivalent to changing from a seated to a standing position followed by a minute's walk around with your arms swinging naturally should help to register this.


If you believe that you have met this requirement, but Stand credits are still not being awarded, it may help to follow these steps, which have previously resolved the same issue for other users:


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


On your iPhone in the Watch app, go to: My Watch (tab) > Passcode > check that Wrist Detection is turned on.

  • Note that Wrist Detection can be affected by temporary or permanent skin changes, such as by some wrist tattoos.
  • Stand credit will not be awarded unless Wrist Detection is enabled.


If Passcode is enabled, check that you are unlocking your watch each day after placing it on your wrist and that you are wearing your watch sufficiently snugly (neither too tightly nor too loosely).


On your iPhone, in the Watch app, to go: My Watch > Health.

  • Check that your personal information is accurate.
  • If the setting for Wheelchair currently states "Not Set", then tap on Edit (upper-right) > tap on "Not Set" and change it to "No" (options are shown in the bottom area of the screen) > tap on Done (upper-right).


On your iPhone, in the Watch app, go to: My Watch > Privacy > Motion & Fitness - turn Fitness Tracking off.


Restart both devices by turning both off together, then restarting your iPhone first:


Re-enable Fitness Tracking.


It may also help to calibrate your Apple Watch, including resetting any existing calibration data:


Calibrating your Apple Watch for improved Workout and Activity accuracy - Apple Support

  • Note that resetting existing data and calibrating your Apple Watch by following the detailed instructions can be equally as helpful for Series 2 and Series 3 models and will not erase your Activity history.

Dec 16, 2017 2:54 AM

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Dec 16, 2017 8:12 AM in response to Jonathan UK In response to Jonathan UK

Thanks Jonathan. All of those suggestions have been checked and completed. The point of my post was to bring to light the fact that the watch is telling me to stand WHILE I AM STANDING. I stand from 7:30am-4:30pm. I’ve found a workaround, which is to either raise my arm or lower my arm from where it normally sits once I get the reminder.

While I am a solid supporter of Apple and love all your products, I want to inform your company that this is an area that still needs improvement.

Dec 16, 2017 8:12 AM

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Dec 16, 2017 8:30 AM in response to Kelloggertcs In response to Kelloggertcs

As I hoped to explain in my previous reply, Stand credit is awarded when your Apple Watch detects that you have both stood and also moved around for at least one minute within any given hour, with that activity being tracked as described above.


If you have not achieved this within any given hour - and if you have also not yet met your day's Stand goal - then you will receive a reminder at 10 minutes to the hour, giving you 10 minutes within which to earn credit for that hour.


More information:


Use the Activity app on your Apple Watch - Apple Support


If you would like to submit a feature request to Apple for any different behaviour, then you can do so here:


Feedback - Apple Watch - Apple


(You are not talking to Apple here - this is a user-based technical support community).

Dec 16, 2017 8:30 AM

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Question: Stand alert when standing!