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Question: TV shows have disappeared from Videos App

Am in NZ. Use UK and NZ stores.

TV Shows have disappeared from the Videos App, which now only shows movies.

TV Shows option also gone from Apple TV.

TV shows have also vanished from iTunes.

Seems that there may be a new TV but nothing available in App Stores.

Any help appreciated. 👍

Posted on


Dec 15, 2017 10:57 PM in response to vazandrew In response to vazandrew

Thank you for your answer, however it is of no use whatsoever.

Can you please tell me why I can no longer access my purchased TV shows, and if I am unable to due to changes that’s Apple have made, advise when you will refund me for my purchases?

You have also no answered the question re why there is no longer a TV shows option in the Videos App, iTunes, and Apple TV.

Please take the time to respond to my questions properly as a paying customer.

Dec 15, 2017 10:57 PM

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Dec 16, 2017 7:01 AM in response to EvansDJ In response to EvansDJ

This is a user forum, you are not addressing Apple here

You will only be able to access your purchases while in the NZ store

Make sure DNS is set to auto (settings - network) or else you will have issues

If you have done that and it persists then you will need to contact iTunes

Dec 16, 2017 7:01 AM

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Question: TV shows have disappeared from Videos App