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Question:

Question: Apple Watch Series 0 keep rebooting after installed watchOS 4.2

At watchOS 4.1 with iPhone X it did work perfectly.

But after installed watchOS 4.2, it starts keep rebooting itself.


I tried Erase / Unpair / Re-Pair many times.

Turned off notifications.

No new App installed.

Issue still here.


However, I'm suspect on an AirPods cause this issue.


Any suggestion ?

Thanks,

Peerapon

iPhone X, iOS 11.2.1

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Question marked as Helpful

Dec 16, 2017 3:46 PM in response to yoware In response to yoware

Hi


It is certainly not normal for your Apple Watch 1st generation (there is no "Series 0" under Apple's terminology) to restart unexpectedly.


Whilst I can't say why that has been happening, the following steps may help to stop if from happening again (check performance after each before moving on to the next):


Close all apps and restart both your iPhone and your Apple Watch (normally):

  • Close all open apps on your iPhone.
  • Turn both devices off together, then restart them, starting with your iPhone:

  • Unpair and re-pair your watch:


    Remove apps and watch face complications:


    If the issue then persists, I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


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    Question marked as Helpful

    Dec 16, 2017 3:46 PM in response to yoware In response to yoware

    Hi


    It is certainly not normal for your Apple Watch 1st generation (there is no "Series 0" under Apple's terminology) to restart unexpectedly.


    Whilst I can't say why that has been happening, the following steps may help to stop if from happening again (check performance after each before moving on to the next):


    Close all apps and restart both your iPhone and your Apple Watch (normally):

    • Close all open apps on your iPhone.
  • Turn both devices off together, then restart them, starting with your iPhone:

  • Unpair and re-pair your watch:


    Remove apps and watch face complications:


    If the issue then persists, I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


    Dec 16, 2017 3:46 PM

    Reply Helpful (1)

    Dec 17, 2017 1:28 AM in response to yoware In response to yoware

    You're welcome!


    Follow the instructions here to unpair AirPods from your Apple Watch:


    Use Bluetooth accessories with Apple Watch - Apple Support


    Alternatively, you may wish to unpair them from your iPhone and set them up again:


    Use your AirPods - Apple Support

    Dec 17, 2017 1:28 AM

    Reply Helpful
    User profile for user: yoware

    Question: Apple Watch Series 0 keep rebooting after installed watchOS 4.2