Some of the music that I imported from my iTunes account on my computer will not play on my iPad. The songs appear in the list but have a hyphenated circle in front of them and are greyed out. What is causing them to not play?
iPad Pro Wi-Fi, iOS 11.2.1
Thank you for your reply.
Thank you for your reply.
Let me know if this helps.If your songs appear in light gray text
Your songs might appear in iTunes in light gray text for a variety of reasons. Those reasons include:
- You're not connected to iCloud Music Library. If you see a Disconnected icon in the upper-right corner of iTunes, you're not connected to iCloud Music Library. Click the icon to reconnect.
- The song isn't in Apple Music or isn't available in your current country or region. These songs also appear in gray if you search for them in Apple Music.
- Restrictions are turned on for explicit tracks. Learn more about Restrictions.
- An artist or content provider made changes or edits to an album. You might need to remove the album from your library and add it back from the Apple Music catalog.
These songs aren't on my iPad and only appear when viewed from iTunes. Consequently, I cannot remove them but I also cannot move them from my iTunes Library to my iPad. the attachment below shows the view of my iPad device as viewed from iTunes.
If some of your songs are missing or the song names appear in gray text
If songs that you bought are missing or the song names appear in gray text, they might use digital rights management (DRM). You need to authorize your computer before you can play these songs.
After you authorize, choose File > Library > Update iCloud Music Library from the menu bar at the top of your computer screen or the top of the iTunes window.
If you synced the songs that appear with gray text to your iOS device from a Mac or PC, turn on iCloud Music Library on that computer and your library should update.
I followed the instructions that you sent me:
What am I missing?
Music won't play on iPad
