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Music won't play on iPad

Some of the music that I imported from my iTunes account on my computer will not play on my iPad. The songs appear in the list but have a hyphenated circle in front of them and are greyed out. What is causing them to not play?

iPad Pro Wi-Fi, iOS 11.2.1

Posted on Dec 15, 2017 7:32 PM

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Posted on Dec 23, 2017 8:50 AM

Thank you for your reply.

  • I do not see a disconnect icon in the upper right corner of iTunes.
  • The songs/albums are available in iTunes (I assume that this is the same as Apple Music).
  • I checked restrictions and there are none.
  • These same songs are on my iPhone and play just fine.
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Music won't play on iPad

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