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Question: My new iPhone X screen has cracked

My new iPhone X screen has cracked after a 30cm fall will Apple fix it for free?

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Answer:

No.


This is accidental damage.


Repair costs vary depending on whether you have AppleCare+ or not. Depending on how you paid for the phone, there may be coverage available for accidental damage through the card issuer.


iPhone Screen Repair & Replacement - Official Apple Support

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Dec 16, 2017 3:57 AM in response to Chrisccough In response to Chrisccough

No.


This is accidental damage.


Repair costs vary depending on whether you have AppleCare+ or not. Depending on how you paid for the phone, there may be coverage available for accidental damage through the card issuer.


iPhone Screen Repair & Replacement - Official Apple Support

Dec 16, 2017 3:57 AM

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Dec 16, 2017 6:03 AM in response to Chrisccough In response to Chrisccough

Hi

No damage is not covered by warranty.

If you have Apple care they you only pay a small amount.

If you don't have Apple care the it will be just under £250.00 in UK

They replace all the case front & back.

Cheers

Brian 🇬-1F1E7;

Dec 16, 2017 6:03 AM

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Question: My new iPhone X screen has cracked