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Activation Lock by iCloud

Dear,

I have iPad is lock by iCloud and it required Apple ID: ****, anbut only I have one email from hotmail ****. however, I forget the security question and I can not reset these question. please help me to open this lock


<Personal Information Edited by Host>

iPad Wi-Fi, Other OS, IMEI: 01 293 000 86 36 85 8

Posted on Dec 16, 2017 12:43 AM

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Posted on Dec 16, 2017 1:06 AM

Only the ID and password used to lock the device can unlock it. Did you buy this new? does the required ID look like one which was your and you have fotgotten? - if that's the case go to http://iforgot.apple.com to retrieve the ID.


Or did you buy it used? If the previous owner has locked it, then only he can unlock it. There is no other way round that.

3 replies
Question marked as Best reply

Dec 16, 2017 1:06 AM in response to Noooor-1400

Only the ID and password used to lock the device can unlock it. Did you buy this new? does the required ID look like one which was your and you have fotgotten? - if that's the case go to http://iforgot.apple.com to retrieve the ID.


Or did you buy it used? If the previous owner has locked it, then only he can unlock it. There is no other way round that.

Activation Lock by iCloud

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