iPhone 7 - Earpiece sound distortion

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Level 1

8 points

iPhone 7 - Earpiece sound distortion

Hello.

I have a big problem. When i have restored my backup from iPhone 5s to new iPhone 7 earpiece sound broke... Before (when my dad was using it) it was working prefectly fine.

P.S. Bottom speaker is flawless.

Are anyone were having problem like that? Do you have a solution?

Best regards

iPhone 7, iOS 11.2.1

Posted on Dec 16, 2017 1:45 AM

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Answer 1

Teddy_B

Community Specialist

Dec 16, 2017 2:38 PM in response to HubixPlay

Hello HubixPlay,

Thanks for that info and choosing the Apple Support Communities. If I understand correctly, you are having an issue with the receiver on your iPhone. To help with this, please follow the steps in this resource on your situation and if your issue still isn't resolved, your next step is to contact Apple for further help with your iPhone.

If you can‘t hear a person on a call or voicemail or if the sound isn‘t clear on your iPhone
Contact Apple Support
Apple - Find Locations - Country Selector

Cheers!

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