How are all of photos fone from icloud?

Question

Level 1

4 points

How are all of photos fone from icloud?

I just got a new phone and after transferring my items from the icloud I realized my pictures weren’t there. When checking the i loud I realized my pictures are totally gone.

Posted on Dec 16, 2017 5:09 AM

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Answer 1

Ulexes138

Community Specialist

Dec 17, 2017 6:30 AM in response to Cxbarreto

Hello Cxbarreto,

Thanks for reaching out to the Apple Support Communities. I understand you're having some trouble with missing photos, and I have some information that may help.

Have a look at the article below for some helpful troubleshooting steps.

Get help with missing photos - Apple Support

If you run into any trouble, or if the symptoms persist, please reach out again.
Best Regards.

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Answer 2

Dec 17, 2017 7:08 AM in response to Cxbarreto

Hi

Have you still got your old iPhone did you have iCloud backup turned on before you changed iPhone?

If you did when you set up new iPhone over your wifi when it asks if you want to use iCloud backup Say yes to get your apps and data - photos on new iPhone.

Go to i books download ios 11 user guide it.s Free

Cheers

Brian 🇬-1F1E7;

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Answer 3

Eric Root

Level 10

684,051 points

Dec 17, 2017 11:41 AM in response to Cxbarreto

Were you previously syncing the iCloud Photo Library? Did you see a Recently Deleted album at iCloud.com/Photos?

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